Southmont of Presbyterian Seniorcare
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 16 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
Above average in PA · Meets national RN staffing standard · Above average staffing · Below chain average · $8,824 in fines · Abuse citation
What this means for your family
This facility has significant red flags regarding resident safety and communication, as evidenced by reports of unaddressed falls and failure to notify families of critical events. If you are considering this facility, you must be prepared to be a highly active, daily advocate for your loved one's hygiene and safety needs.
Google Reviews
Google Reviews
16 reviews on Google“Southmont of Presbyterian SeniorCare receives highly inconsistent feedback, with significant concerns regarding resident safety, hygiene, and communication. While some families report a clean environment and kind staff, others describe serious lapses in care, including failure to notify next-of-kin of a death and neglect regarding basic hygiene and fall prevention.”
Quality Themes
Tap a score for detailsStrengths
- Clean facility environment
- Some instances of kind and helpful staff
- Accessible rehab services
Concerns
- Inadequate resident care and hygiene (mentioned by 2 reviewers)
- Poor communication with family members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed some families have mentioned the facility is very clean; what specific cleaning and hygiene protocols are in place for resident rooms and common areas?
- 2With the high staffing rating you've achieved, how do you ensure that the care remains consistent and personalized for each resident?
- 3How do you approach communication with family members to ensure we are always kept in the loop regarding our loved one's well-being?
- 4Could you tell us more about the dining experience, specifically how meals are prepared and how you address nutritional needs?
- 5What is the process for managing medical emergencies or sudden changes in health during the overnight hours?
- 6What kind of daily activities or social programs are available to help residents stay engaged and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“My father fell out of bed MULTIPLE times because they wouldn't use the side rails for safety. The side rails weren't attached to the bed.”
“The aides left my dad in dirty diapers for hours and called him lazy.”
“My Grandpa went there and they were very nice and the place is clean”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints about this facility, including concerns about resident protection from abuse and accident prevention. The most recurring issues involve accident hazards and safety supervision, fire safety systems, and electrical problems. While most deficiencies show correction dates, accident prevention issues have appeared repeatedly across multiple surveys and complaints, suggesting ongoing challenges in maintaining safe environments for residents.
Nov 12, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 25, 2025Routine5
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Jan 2, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 31, 2024Routine7
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
May 26, 2023Routine10
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Federal Penalties
Fine
May 31, 2024
$8,824
Ownership & Operations
Who Operates This Facility
Southmont of Presbyterian Seniorcare
nonprofit
Chain Affiliation
Presbyterian Seniorcare Network
5 facilities nationwide
Chain avg rating: 3.6/5 · Rank 4 of 5
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit srcare.org
Medicare data downloads
Original nursing home datasets
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