Public Google reviewers rate this highly and often mention compassionate and kind staff. Schedule a visit to confirm the fit.
based on 6 Google reviews
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Public Google reviewers rate Personal Care at Evergreen highly. Reviewers highlight: compassionate and kind staff, clean and upgraded facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families will find a caring and compassionate environment with highly praised staff and clean, upgraded facilities. However, there is a critical report of severe neglect regarding hygiene and resident care that must be addressed with management.
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Key Review Excerpts
“Fantastic very clean facility with well-trained staff who care deeply about the residents. Staffing ratios are very good. The staff are very friendly and helpful to resident families. There are lots of great activities for residents and their families to engage in each day. We like the new upgrades all throughout the building.”
“if i could give this place 0 stars i would. the facility is disgusting to say the least. and they treat the residents horribly and leave them sitting in soiled briefs for hours at a time. i wouldn’t let these people look after my dog!”
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2025, Personal Care at Evergreen underwent 42 inspections, resulting in 17 clean reports and 77 recorded violations. Documented findings included issues with administrative paperwork, food storage protocols, and maintenance of resident living areas.
The home failed to report an incident involving a resident being left on the toilet for over an hour to the Department within the required 24-hour timeframe.
Residents were found in bed covered in urine and feces, indicating a failure to prevent neglect and maintain proper personal hygiene.
The home failed to report an incident to the Department within 24 hours regarding a resident leaving the home unattended.
A staff member posted a photograph of a resident on a personal Facebook account without permission, violating the resident's right to dignity and respect.
The home failed to provide required supervision and assistance with ADLs, resulting in a resident leaving the facility grounds unattended.
A bottle of Lactulose Solution in the medication cart had its pharmacy label removed.
Freezer temperatures were found to be above the required 0°F, with readings as high as 20°F.
Direct care staff persons A and B did not receive training in Medication Self-Administration during the 2024-2025 training year.
The front panel of a drawer in a cabinet under the sink in the second floor dining room was missing.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Violation related to resident abuse reporting requirements.
Violation related to resident abuse reporting requirements.
Failure to immediately report suspected abuse of a resident served in the home.
A staff person involved in an allegation of verbal abuse was not immediately suspended or placed on an approved plan of supervision.
An incident of resident-to-resident abuse was not reported to the Department's personal care home regional office within 24 hours.
Incidents of resident-to-resident abuse and suspected verbal abuse were not immediately reported to Adult Protective Services.
A resident's incontinence brief was saturated and urine was found on the floor and bedding, failing to provide required ADL assistance.
The contract for resident #1 was not signed by the resident, only indicating a refusal to sign.
Personal Care at Evergreen INC
for profit
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