Public Google reviewers rate this highly and often mention recent facility renovations and updates. Schedule a visit to confirm the fit.
based on 46 Google reviews
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Public Google reviewers rate Hawthorne Woods AL highly. Reviewers highlight: recent facility renovations and updates, attentive and compassionate caregiving staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Hawthorne Woods is highly regarded for its recent renovations and a warm, welcoming atmosphere that feels like home. Families frequently praise the attentive, caring staff and the quality of the dining services, though one critical review raised significant concerns regarding staffing and management.
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Key Review Excerpts
“The management is very welcoming and readily available to communicate about the care of the residents. The caregivers are very attentive to the residents and their family members.”
“I was very impressed with the care my friend's father received at Hawthorne Woods that I referred HW to my gal pal when she needed care for her Mother.”
“It is fantastic here. I really enjoy living here!!!The caregivers and other staff are all so personalable and helpful! The food is 5 stars alone!”
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2025, Hawthorne Woods AL underwent 14 inspections, resulting in 4 clean reports and 21 recorded violations. Reported findings include issues regarding staffing levels, documentation accuracy, and adherence to reporting and background check protocols.
No deficiencies are reported in this inspection record.
No carbon monoxide detector was present near the kitchen gas oven, and a battery-operated detector lacked the required battery installation date.
The facility's assessment tool failed to include critical information such as medication self-administration, mobility needs, and cognitive status.
Prescription and over-the-counter medications were left unsecured on a resident's nightstand and in a bathroom despite the resident being unable to self-administer.
Numerous open bottles of over-the-counter medications were found unsecured in a resident's bedside drawer.
Agents of the Department were not provided immediate access to five resident records upon request.
An allegation of physical abuse reported on 4/26/25 was not reported to the local Area Agency on Aging until 4/28/25.
The license inspection summary was not posted in a conspicuous and public place, and one summary was stored in a locked, inaccessible cabinet.
A resident was not treated with dignity and respect after a caregiver was reported to have tossed the resident around and used foul language.
A resident's medical evaluation was incomplete, lacking information on health status, body positioning, and immunization history.
The facility failed to report an incident involving rough caregiver behavior to the Department within the required 24-hour timeframe.
No deficiencies are reported in this inspection record.
Direct care staff person A lacked a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry.
Direct care staff persons A and B did not receive the required orientation in general fire safety and emergency preparedness.
Staff person D did not have a criminal background check completed at the time of hire.
No deficiencies are reported in this inspection record.
Washington Ops LLC
for profit
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