Townsend House
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 10 Google reviews
Watch Townsend House
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Townsend House is an excellent choice if you are looking for a small, intimate environment where staff truly bond with residents like family. While the emotional care is a standout strength, you may want to inquire about dining preferences, as there has been a minor note regarding vegetable preparation in the past.
Google Reviews
Google Reviews
10 reviews on Google“Townsend House is highly regarded by families for its compassionate, family-like care and its ability to provide a supportive community for long-term residents. While reviewers consistently praise the attentive staff and engaging social activities, one reviewer noted that vegetable preparation could be improved for better texture.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Engaging resident activities and social programs
- Supportive and respectful community environment
- Responsive and flexible management
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
The owner provides deeply personalized, emotionally resonant responses that reference specific residents by name and share personal anecdotes. He treats reviewers as extended family, often sharing how the facility's staff continues to remember deceased residents.
Questions for Your Tour
- 1I noticed how much management values feedback from the community; how do you typically incorporate resident or family suggestions into your daily operations?
- 2Since the nursing staff is so highly regarded here, how do you ensure that level of attentive care remains consistent during shift changes?
- 3We would love to hear more about the social calendar—what are some of the most popular resident activities or group programs currently happening?
- 4Food and dining are so important for quality of life; could you tell me more about the meal planning process and how much variety is offered each week?
- 5With a cozy community of 38 residents, how do you manage medical emergencies or urgent care needs during the overnight hours?
- 6How does the team work together to maintain the supportive and respectful environment that people often mention about Townsend House?
Personalized based on this facility's data
Key Review Excerpts
“The management and staff treated him as part of their family. They were incredibly attentive to his needs. They knew immediately when he was not feeling well and would communicate to me and his doctor.”
“Once we met the team we were sure there must be something we hadn't asked because they were responsive, flexible, affordable, kind, expert and they had a room available.”
“They provided the best loving care, friendship, and everything else she could need or want.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Feb 23, 2026InspectionClean
The facility underwent a Required Annual Inspection on February 23, 2026. The inspection noted that all observed areas were clean and in good repair, and the facility appeared to be in compliance with licensing requirements. No deficiencies were cited during this review.
Apr 15, 2025ComplaintClean
This report is based on a complaint investigation concerning personal rights violations. The investigation substantiated the allegation that staff failed to treat a resident with dignity or respect. Specifically, a staff member was found to have violated a resident's personal rights by videoing them in the bathroom.
Apr 15, 2025ComplaintClean
This report is based on a complaint investigation concerning personal rights violations. The investigation substantiated the allegation that staff failed to treat a resident with dignity or respect. Specifically, a staff member was found to have violated a resident's personal rights by videoing them in the bathroom.
Jan 28, 2025InspectionClean
The facility underwent a Required-1 Year inspection and was toured thoroughly, covering resident rooms, common areas, bathrooms, kitchen, and storage. The report indicates that no immediate health, safety, or personal rights violations were observed during the visit.
Jan 29, 2024InspectionClean
The facility underwent a 1-Year Required Annual Inspection and the Licensing Program Analyst observed the facility to be clean, in good repair, and free of immediate health or safety violations. While documentation gaps were noted regarding annual medical assessments and medical orders for bed rails, no deficiencies were formally cited during this inspection.
Sep 18, 2023ComplaintClean
The investigation substantiated the allegation that staff failed to supervise a resident outside in extreme temperatures. Two citations were issued under CCR 87411(a), both classified as Type A deficiencies due to the immediate health and safety risk posed to the resident. The facility must address staffing adequacy and supervision protocols immediately.
Jul 12, 2023ComplaintClean
COMPLAINT INVESTIGATION REPORT
Feb 9, 2023InspectionClean
The facility underwent an unannounced Required 1 Year Inspection Visit focusing on infection control. The inspector noted that no immediate health, safety, or personal rights violations were observed during the tour of common areas, bathrooms, and offices. Overall, the facility was found to be in substantial compliance, and no deficiencies were cited.
Ownership & Operations
Who Operates This Facility
Rcfe Management LLC
PASQUALE, CHABLIS
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit thassisted.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Amber Grove Place
< 1 miAssisted Living · Chico, CA
Chico Terrace Care Center
< 1 miNursing Home · Chico, CA
Autumn Creek Post Acute
1.1 miNursing Home · Chico, CA
Oakwood Healthcare Center
1.1 miNursing Home · Chico, CA
Roses and Ivy Elder Care
1.5 miAssisted Living · Chico, CA
Country House
2.0 miAssisted Living · Chico, CA