Tore's Home # 7
Families consistently rate this highly — reviewers highlight compassionate and family-like staff. Schedule a visit to confirm the fit.
based on 10 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate staff who treat residents with dignity and create a family-like atmosphere. While most feedback is exceptionally positive, families should feel empowered to ask about specific care protocols to ensure their loved one's needs are met with the same high standard seen in recent reviews.
Google Reviews
Google Reviews
10 reviews on Google“Families can expect a compassionate, home-like environment where staff members often form deep, family-like bonds with residents. While many reviewers praise the dignity and cleanliness of the care provided, there is a single highly critical review regarding the treatment of a past resident that should be noted.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and family-like staff
- Clean and personalized living environments
- Respectful and dignified end-of-life care
- Adaptable to changing physical and dietary needs
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since your home is so small and intimate, how do you ensure each resident's specific dietary preferences and changing nutritional needs are personalized?
- 2We love hearing about the family-like atmosphere here; how do you involve family members in the daily rhythms of the home?
- 3With only six residents, how do you tailor daily activities to make sure everyone feels engaged and included in the group?
- 4How do you approach providing dignified and respectful care during more sensitive end-of-life transitions?
- 5In the event of a sudden medical change or an emergency during the night, what is your protocol for getting immediate assistance?
- 6How do you manage the cleaning and upkeep of the living spaces to maintain that personalized, homey environment for the residents?
Personalized based on this facility's data
Key Review Excerpts
“My family and I would like to share our thanks and gratitude for the care our husband/father received at Tores. John was there for eight months. During his time there, he was treated with respect and dignity. His closest caregivers (Katie and Belinda) became part of the family.”
“He quickly adjusted to the home-like environment and care he continues to receive. In truth, it took me much longer to adjust and fully”
“They have been very accommodating to various diet and physical needs as his condition has changed, and since he can no longer talk, they have worked hard to get to know him and learn how to detect his needs in other ways.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Dec 5, 2023Follow-up
The facility failed to ensure the Primary Care Provider was notified regarding changes in a resident's vital signs. Specifically, for Resident #3, the facility did not notify the provider despite documented blood pressure and heart rate readings that met the physician's criteria to hold medication and notify the doctor.
Dec 5, 2023Follow-up
The facility failed to ensure the Primary Care Provider was notified regarding out-of-range blood pressures and heart rates for a resident. Specifically, for Resident #3, multiple instances of heart rates and blood pressures falling below physician-ordered thresholds (e.g., heart rate < 60 or blood pressure < 100/60) were documented in October and November 2023 without evidence of provider notification.
Aug 4, 2023Complaint
The facility failed to ensure that medication aides successfully passed the State written medication aide exam within 60 days of completing their clinical skills checkoff. Specifically, two of five staff members reviewed, including Staff C, were found to be administering medications without the required exam documentation.
Jan 28, 2020Other
The facility failed to maintain a matching therapeutic diet menu for physician-ordered diets to guide food service staff. Specifically, two residents with ordered soft and low carbohydrate diets lacked appropriate menu guidance, with staff relying on hand-written notes that did not include food substitutions or preparation instructions.
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References & Resources
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Medicare data downloads
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NC DHSR — View Official Record
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