Transylvania Regional Hospital
Strong Medicare quality ratings; families often praise professional and compassionate radiology technicians. Still worth an in-person visit.
based on 606 Google reviews
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What this means for your family
Choosing Transylvania Regional Hospital means your loved one is in a facility that ranks well on Medicare quality measures. High RN hours correlate directly with lower rates of hospital readmission and better specialized care coordination. Families frequently praise: professional and compassionate radiology technicians and efficient and timely imaging/lab procedures. While no facility is perfect, the clinical data here is encouraging.
Google Reviews
Google Reviews
606 reviews on Google“Families can expect highly professional and compassionate care from the radiology and nursing staff, with many reviewers praising the efficiency of imaging procedures and the kindness of technicians. However, there are significant concerns regarding administrative errors in paperwork and occasional long wait times during check-in. While outpatient services are frequently lauded for being prompt, some reviewers have raised serious alarms regarding the quality of mental health services and nursing attentiveness during overnight stays.”
Quality Themes
Strengths
- Professional and compassionate radiology technicians
- Efficient and timely imaging/lab procedures
- Friendly and helpful outpatient staff
- Smooth check-in processes for many patients
Concerns
- Administrative errors and lost paperwork (mentioned by 2 reviewers)
- Long wait times during check-in (mentioned by 2 reviewers)
- Inadequate mental health care and facility maintenance
- Nursing attentiveness and safety protocols
Rating Trends
Distribution · 258 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With your high staffing rating, how do you ensure consistent, one-on-one attention for each of the 10 residents throughout the day?
- 2I noticed your team is very active in responding to feedback online; what is your process for addressing family concerns or administrative questions once a resident is moved in?
- 3Given the small size of this facility, how do you foster a sense of community and daily engagement for residents who may need more social interaction?
- 4Can you walk me through the safety protocols you have in place to ensure residents are closely monitored, particularly during the night shift?
- 5What measures are currently in place to maintain the physical environment and ensure the facility feels like a comfortable home for your residents?
- 6Since this is a hospital-based setting, how do you balance the clinical efficiency of your lab and radiology services with the need for a warm, personalized care environment?
Personalized based on this facility's data
Key Review Excerpts
“Every single member of the staff has been kind. Any request, questions or concerns were taken to care. They have made us feel like a cared about individual and not just another patient.”
“Had my third colonoscopy here today. Previous two were performed at a Kaiser Hospital in northern California wine country. Of the three this was by far the best informed, most comfortably managed, and smoothly performed.”
“The nurses here you can literally watch them sitting out at their computers watching TV on their phones most of the night and on top of that they left the drawer open that is full of needles syringes and everything that should not be left open and accessible by patients in their rooms”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Transylvania Regional Hospital has a moderate inspection record with 10 deficiencies across three surveys, all corrected by the facility. The most recurring issues involve food safety and dietary services, appearing in multiple inspections, along with safety concerns including fire exits, smoke barriers, and electrical systems. While infection control was cited once, all deficiencies have been addressed with documented correction dates, suggesting the facility responds appropriately to identified problems.
Nov 25, 2025Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Sep 25, 2024Routine5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Jun 20, 2023Routine3
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Federal Penalties
Fine
Jun 20, 2023
$6,207
Fine
Jun 20, 2023
$6,208
Ownership & Operations
Who Operates This Facility
Transylvania Regional Hospital
for profit
Chain Affiliation
Hca Healthcare
3 facilities nationwide
Chain avg rating: 4.0/5 · Rank 1 of 2 (Best)
Ownership & Management
Owners
Mh Master Holding Lllp
Owner · Organization
Frisco Holding II
Owner (parent company) · Organization
Hca Healthcare INC
Owner (parent company) · Organization
Hca INC
Owner (parent company) · Organization
Healthtrust INC - the Hospital Company
Owner (parent company) · Organization
Hercules Holding II
Owner (parent company) · Organization
Hti Hospital Holdings INC
Owner (parent company) · Organization
Mh Hospital Holding INC
Owner (parent company) · Organization
Smith, Eric
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
606 reviews from families & visitors
Official Website
Visit missionhealth.org
Medicare data downloads
Original nursing home datasets
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