Nursing Home · Pineville, LA
5201 Shreveport Hwy, Pineville, LA 71360
Medicare overall rating
2 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 154 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Medicare rates this facility 2 out of 5 overall. Medicare reports an average of 0.33 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Review the inspection findings, ask which corrective actions are complete, and discuss the support your family member would receive.
Tioga Community Care Center presents a polarized experience, with some families praising the clean, remodeled facility and dedicated long-term staff, while others report severe lapses in basic care. Critical concerns include slow response times to patient needs, missed hygiene care, and poor communication regarding medical appointments and status updates. Families should be aware of significant inconsistencies in the quality of care provided.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are split between praise for knowledgeable staff and complaints about slow response times and neglect.
Multiple reviewers cite difficulty reaching staff via phone and a lack of updates on patient status.
Reviewers consistently mention the grounds and facility are kept clean and fresh-smelling.
Multiple reviewers described the food as bland, uninteresting, and in need of improvement.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“They denied a bath to my grandma , it Wasn’t only one time it was multiple occasions they denied to give her a bath. She needed a bath every day because she has a skin condition because of her cancer treatments ….They left her to sit in her bed needing to use the bathroom for 4 HOURS… after calling multiple times for help!!”
“The staff is pleasant enough but there are not enough nurses per ward. Because of this, they don't call back as they should, to concerned family members and with detailed enough information, that would ordinarily keep fanilies aware of the status of the loved one.”
“My mom is nearly their “longest” resident, yet. We have seen them at their best and worst. She has been at two other “homes” in CENLA but TCC is definitely our fave. They have a great team and have gone out of their way to take good care and meet many of her special requests.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed 9 complaints triggering federal inspections, with serious concerns about resident protection from abuse and neglect appearing multiple times. The facility has recurring issues with care planning, daily living assistance, and food safety that persist across surveys despite corrections. While all deficiencies show correction dates, the pattern of repeated problems in core care areas and frequent complaints suggests ongoing quality challenges families should investigate thoroughly.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Federal Penalties
Fine
Feb 26, 2025
$113,886
Tioga Community Care Center
nonprofit
Commcare Corporation
14 facilities nationwide
Chain avg rating: 3.1/5 · Rank 10 of 14
Owners
Commcare Corporation
Owner · Organization
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit tiogaccc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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