Lexington House
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 123 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (11 vs median 7)
- High RN turnover (64%)
Bottom 25% in LA · Critically understaffed (RN) · Above average staffing · Worst in THE BEEBE FAMILY chain · $9,945 in fines
What this means for your family
Lexington House is highly regarded for its cleanliness and friendly, attentive staff, making it a strong candidate for many families. However, given the serious concerns raised by some families regarding communication during medical transitions and consistency of care, we strongly advise you to maintain a high level of involvement and ask for a clear, written protocol on how the facility handles medical transfers and personal property.
Google Reviews
Google Reviews
123 reviews on Google“Lexington House is widely praised for its cleanliness, lack of odors, and a welcoming, friendly staff that many families feel treats their loved ones like family. While the vast majority of reviews are highly positive, a small subset of families have raised serious concerns regarding communication during medical transfers, inconsistent care standards, and the handling of personal belongings.”
Quality Themes
Tap a score for detailsStrengths
- Consistently clean and odor-free facility
- Warm, attentive, and friendly nursing and support staff
- Effective and secure entrance/exit protocols
- Strong rehabilitation and therapy services
Concerns
- Poor communication regarding medical transfers and health changes (mentioned by 2 reviewers)
- Inconsistent quality of care and hygiene assistance (mentioned by 3 reviewers)
- Misplacement or loss of resident personal belongings (mentioned by 2 reviewers)
- Parking availability for visitors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 105 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility looks; how do you ensure the rooms stay so fresh and odor-free for the residents?
- 2We noticed many people praise the warmth of your nursing team; how do you ensure that same level of attentive care is consistent across all shifts?
- 3When a resident's health status changes or they need to be transferred to a hospital, what is your specific process for keeping the family updated?
- 4How do you manage the tracking of personal items and belongings to ensure nothing gets misplaced during daily care?
- 5What kind of daily activities or social programs do you have in place to keep the residents engaged and active?
- 6In the event of a medical emergency after hours, what is the protocol for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“My mom has been at Lexington house for about 2 months. She is on the Alzheimer’s wing. It took a while for her to adjust to not being at her home but she has made friends and is content . We check on her every day. I would like her dental hygiene was encouraged more. But all in all she is well taken care of.”
“The administration was so helpful in getting my mom comfortable and happy while having to do rehab. She loves the staff that are there to assist her. Even though they are having the same trouble as most places keeping employees, they treat her very well and are very respectful.”
“My mom was in this facility for over 4 years. She received poor care and treatment throughout the entire time. I do not recommend this facility. When concerns are brought to administration, little to nothing is done while they tell you what you want to hear only to not follow through with any of it.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints that triggered inspections at Lexington House, raising concerns about responsiveness to resident needs. The facility shows recurring issues with resident rights, quality of care, and nutrition services across surveys from 2023 to 2026. While all 24 deficiencies have been corrected according to state records, the pattern of repeated problems in core care areas suggests ongoing challenges with maintaining consistent standards.
Jan 7, 2026Complaint2
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Aug 6, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
May 21, 2025Routine8
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Jul 31, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Mar 13, 2024Routine6
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 25, 2023Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Federal Penalties
Fine
Jul 24, 2023
$9,945
Ownership & Operations
Who Operates This Facility
Lexington House
for profit
Chain Affiliation
The Beebe Family
48 facilities nationwide
Chain avg rating: 2.6/5 · Rank 41 of 48 (Worst)
Ownership & Management
Owners
Elton G Beebe Sr Limited Ptrshp Tr
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
123 reviews from families & visitors
Official Website
Visit lexingtonhousecarecenter.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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