Timbers of Jasper the
Strong Medicare quality ratings; families often praise effective rehabilitation and wound care. Still worth an in-person visit.
based on 59 Google reviews
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What this means for your family
The Timbers of Jasper is highly regarded for its successful rehabilitation and wound care outcomes. However, given reports regarding communication gaps and hygiene, we strongly recommend that families maintain frequent, direct contact with nursing leadership and conduct unannounced visits to ensure care standards are being met.
Google Reviews
Google Reviews
59 reviews on Google“The Timbers of Jasper receives high praise for its rehabilitation services, wound care, and friendly, professional staff. However, some families have reported serious concerns regarding communication, patient safety, and hygiene, indicating a potential inconsistency in the quality of care provided.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation and wound care
- Friendly and professional nursing staff
- Clean and home-like environment
- Engaging activities for residents
Concerns
- Poor communication regarding patient condition and changes (mentioned by 2 reviewers)
- Cleanliness issues and improper disposal of medical waste (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 60 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to feedback online; what is your preferred process for keeping families updated on a loved one's daily condition and any sudden changes in their health?
- 2Given the importance of medication management, could you walk me through your safety protocols for ensuring residents receive the correct dosages on time?
- 3I’ve read great things about your rehabilitation and wound care services; how do you coordinate those specialized treatments with the nursing team to ensure continuity of care?
- 4What specific steps does your team take to maintain high standards of cleanliness and medical waste disposal throughout the facility on a daily basis?
- 5With a capacity of 94 residents, how do you ensure that the activity schedule remains engaging and accessible for everyone, regardless of their mobility levels?
- 6In the event of a medical emergency, what is your immediate protocol for notifying family members and coordinating with local emergency services?
Personalized based on this facility's data
Key Review Excerpts
“My mother's pressure wounds on her feet are completely healed and she is now able to go back to her assisted living apartment! I can confidently say that if it wasn't for the amazing care she received at The Timbers of Jasper for the past 8 months this would never have been possible!”
“The Timbers of Jasper is a warm and welcoming community that truly feels like home. The staff goes above and beyond to provide compassionate care, treating residents like family.”
“The staff injected my dad with antipsychotics to the point he could not eat or drink. He left in an ambulance in a diabetic coma with kidney failure.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports, triggering investigations at this facility, with deficiencies spanning medication management, care planning, and safety hazards. The facility shows recurring problems with pharmaceutical services appearing across multiple surveys, and one recent pharmacy deficiency from 2026 remains without a correction plan. Most other issues have been corrected, but the pattern of complaints and repeat violations in critical care areas warrants careful consideration.
Jan 30, 2026Routine2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 30, 2026Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Oct 21, 2024Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Oct 21, 2024Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Aug 28, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 20, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Aug 28, 2024
$16,777
Ownership & Operations
Who Operates This Facility
Timbers of Jasper the
for profit
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 59 of 91
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
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