Thornton Assisted Living-120th East
Families consistently rate this highly — reviewers highlight small, home-like residential setting. Schedule a visit to confirm the fit.
based on 16 Google reviews

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What this means for your family
While this facility has historically been praised for its small, home-like environment and attentive memory care, recent reviews from 2026 raise serious concerns regarding staff conduct and cleanliness. We strongly recommend conducting an unannounced visit during evening or weekend hours to personally verify the current standard of care and staff responsiveness.
Google Reviews
Google Reviews
16 reviews on Google“This facility is frequently praised for its small, residential-style environment that allows for personalized, one-on-one care and a home-like atmosphere. While many families highlight the compassionate staff and effective communication, recent reviews from early 2026 indicate a sharp decline in quality, with reports of rude staff, neglect of medical needs, and cleanliness issues.”
Quality Themes
Tap a score for detailsStrengths
- Small, home-like residential setting
- Compassionate and attentive staff
- Effective communication with families
- Freshly prepared meals
Concerns
- Rude staff and unprofessional behavior toward residents (mentioned by 2 reviewers)
- Poor cleanliness and kitchen maintenance (mentioned by 2 reviewers)
- Neglect of resident medical needs or health issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you have a very intimate, home-like setting with only 16 residents; how do you foster a sense of community and keep everyone engaged in daily activities?
- 2We really appreciate how active you are in responding to feedback online; how do you ensure that same level of open communication when a family has a concern about their loved one's care?
- 3With your focus on freshly prepared meals, how do you handle kitchen maintenance and sanitation standards to ensure the dining area remains a clean and welcoming space for the residents?
- 4Could you walk us through your process for monitoring resident health changes and how you ensure that medical needs are proactively addressed by your staff?
- 5What kind of training or oversight do you have in place to ensure that all staff members maintain a consistently professional and compassionate demeanor when interacting with residents?
- 6Given your small size, how do you maintain high standards of cleanliness throughout the common areas and private rooms on a daily basis?
Personalized based on this facility's data
Key Review Excerpts
“The smaller house size makes it feel much more like a home which feels so much better than a large, impersonal, "Institution".”
“The staff have provided her so much attention that the transition has not been nearly as bad as I expected. The staff has been wonderful and Priscilla, the Resident Care Coordinator, has been amazing , updating me continually with how my mom is doing.”
“the manager and the staff are extremely rude.Yelling at the residents. The kitchen is a mess .Dirty place.”
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Mar 26, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Nov 7, 2023Follow-upCleanReport
No deficiencies found during this inspection.
Feb 9, 2023Other
A relicensure survey was completed on 2/9/23. Deficiencies were cited. Based on observation and interview, the residence failed to place in a visible location a list of all staff who had current first aid and cardiopulmonary resuscitation (CPR) certifications, affecting eighteen current residents. Findings include: On 2/9/23 at approximately 10:40 a.m., the administrator tried to locate staff CPR and first aid certifications, and printed out individual CPR and first aid certifications for certified staff on each shift. An environm.. Based on observation, interviews and record review, the residence failed to ensure the administrator failed to be responsible for overseeing the overall day-to-day operation of the residence, affecting 15 current residents. (Cross reference Q262).Findings include:On 2/9/23 at 9:52 a.m., a framed management document at the entrance to the residence had the administrator of record listed as the administrator of the residence, and the acting administrator l.. Based on observation, record review and interviews, the residence failed to notify the department of a change in administrator, affecting 15 current residents. (Cross reference Q540).Findings Include:Chapter II regulations governing assisted living residences, part 1.36, defines Letter of Intent as, the notification provided to the Department related to an application for a license, to make of changes to an existing license, to make changes in services provided by th.. Based on observation, record review, and interview, the residence failed to ensure personnel files for current employees shall be readily available onsite for department review for two of two sample staff (#1-#2), affecting 15 current residents.Findings include: Chapter VII regulations governing assisted living residences, part 2.45, defines "Staff" as employees and contracted individuals intended to substitute for or supplement employees who provide pers.. Based on record review and interview, the residence failed to accurately document each medication administration event at the time the event was completed, affecting three of four sample residents (#1-#2 and #3).Findings include: 1. Residence PolicyThe residence' s medication administration policy, dated 5/11/17, read in part: "QMAPS (qualified medication administration persons) document results of a medication passed in (the) MAR (medication administration.. Based on record review and interviews, the residence failed to comply with authorized practitioner orders associated with medication administration, affecting four of four sample residents (#1-#4).Findings include: 1. Residence PolicyThe residence' s medication administration policy, dated 5/11/17, read in part: "QMAPS (qualified medication administration persons) must prepare medication at the time of administration as ordered (by practitioner' s)...each r.. THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary.The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter 7.14.10 Unless otherwise allowed by statute, the assisted living residence shall not permit a qualified medication administration person to perform any of the following tasks: (H) Pre-pouring of medication.
Feb 9, 2023ComplaintCleanReport
No deficiencies found during this inspection.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit rockymountainassistedliving.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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