Skylake Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 87 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (11 vs median 7)
Below average in CO · Below recommended RN staffing · Below chain average · $25,572 in fines
What this means for your family
Skylake Post Acute has a very strong reputation for its social services and dedicated unit-based staff, making it a potentially excellent choice for long-term or memory care. However, because of reports regarding inconsistent hygiene and basic care for short-term stays, we strongly advise families to conduct frequent, unannounced visits during the first week of a loved one's stay to ensure care standards are met.
Google Reviews
Google Reviews
87 reviews on Google“Skylake Post Acute has received a significant influx of highly positive reviews, particularly regarding the 'Garden' and 'Evergreen' units, with many families praising specific staff members like Chrystal Carpio for their compassion and communication. While the facility is undergoing improvements and is frequently described as clean and welcoming, there are isolated but serious reports regarding poor hygiene and neglect during short-term stays. Families should be aware that while many find the care exceptional, there is a noted contrast between the glowing praise for specific units and critical concerns about basic care standards.”
Quality Themes
Tap a score for detailsStrengths
- Highly compassionate and communicative social workers
- Clean and well-maintained facility environment
- Strong, attentive nursing and CNA staff in specific units
- Effective and supportive rehabilitation therapy team
Concerns
- Inconsistent hygiene and basic care standards for short-term residents (mentioned by 2 reviewers)
- Rude or dismissive behavior from kitchen/support staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 89 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that communication to improve the daily experience for residents?
- 2With 242 residents, how do you ensure that every individual receives consistent attention to personal hygiene and daily care needs?
- 3Given the recent health inspection reports, what specific steps is the facility taking to address those findings and improve the overall quality of care?
- 4I see your rehab team is highly regarded; how do they coordinate with the nursing staff to ensure a smooth transition for residents moving from short-term therapy to long-term care?
- 5How do you address interactions between residents and support staff, such as those in the kitchen, to ensure everyone feels treated with kindness and respect?
- 6What kind of daily social activities or engagement programs do you have in place to help residents feel connected and active within such a large community?
Personalized based on this facility's data
Key Review Excerpts
“Chrystal organizes care meetings and ensures that my sister’s care plan is followed. Chrystal teaches us about Dementia and the stages that the patients go through so we can understand what to expect.”
“The care team is exceptional—my mother is constantly raving about how attentive they are. A special shout-out to C.C., who has truly gone above and beyond to make her feel at home.”
“The rehabilitation team was truly outstanding. They created a personalized plan that was challenging but achievable, and they were always there to encourage my dad when he felt frustrated.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families reported concerns to state inspectors multiple times, leading to 12 complaint-driven deficiencies including a serious abuse/neglect violation in June 2024. The facility has recurring problems with infection control, dietary services, and accident prevention that persist across multiple surveys. While all deficiencies show correction dates, the pattern of repeated issues and family complaints suggests ongoing care quality concerns.
Mar 4, 2026Complaint3
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Dec 1, 2025Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Dec 1, 2025Complaint1
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
May 7, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 14, 2024Complaint5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Administration Deficiencies
Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jan 9, 2024Routine24
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Emergency Preparedness Deficiencies
Establish methods for sharing information.
Emergency Preparedness Deficiencies
Provide a means of sharing information on occupancy/needs.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Administration Deficiencies
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Federal Penalties
Fine
Jun 14, 2024
$25,572
Payment Denial
Jun 14, 2024
2-day denial
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Jun 11, 2025ComplaintCleanReport
No deficiencies found during this inspection.
May 7, 2025Complaint
A complaint survey, prompted by #CO39629 and Incident #39800 was completed on 5/6/25 to 5/7/25. One deficiency was cited. Based on observations and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of diseases and infection. Specifically, the facility failed to:-Ensure staff wore the appropriate personal protective equipment (PPE) when providing direct care to a resident who was on enhanced barrier precautions (EBP); and,-Follow appropriate infection control measures during wound care.Findings include:I. PPE failuresA. Facility policy and procedureThe Enhanced Barrier Precautions policy, undated, was provided by the director of nursing (DON) on 5/7/25 at 9:20 a.m. It read in pertinent part,"Enhanced barrier precautions refer to the use of gown and gloves for use during high-contact resident care activities for residents known to be colonized of infected with a multi-drug resistant organism (MDRO) as well as those at increased risk of MDRO acquisition. "High-contact resident care activities include: dressing, bathing, transferring, providing hygiene, changing linens, changing briefs or assisting with toileting; device care or use and wound care."B. ObservationsOn 5/6/25 at 10:26 a.m. an unidentified certified nurse aide (CNA) changed and repositioned Resident #1. The unidentified CNA was wearing gloves, but did not have a gown on. Resident #1' s door had a sign on it that indicated Resident #1 was on r EBP.The unidentified CNA failed to wear a gown when providing direct care to Resident #1.On 5/7/25 at 9:10 a.m. licensed practical nurse (LPN) #1 and LPN #2 provided wound care and repositioned Resident #1 with gloves on.-LPN #1 and LPN #2 failed to put on a gown when providing direct care to Resident #1.C. Staff interviewsThe DON was interviewed on 5/7/25 at 10:40 a.m. The DON said when a staff member was providing direct care to a resident who was on EBP, the staff member needed to wear gloves and a gown. II. Wound care failuresA. ObservationsLPN #1 and LPN #2 were observed performing wound care for Resident #..
Feb 20, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Skylake Post Acute
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 191 of 260
Ownership & Management
Owners
Panther Master Tenant, LLC
Owner · Organization
Providence Group Nh, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
87 reviews from families & visitors
Official Website
Visit skylakepa.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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