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Reviewer concerns include physical mistreatment and rough handling of residents (mentioned by 3 reviewers) — investigate before committing.
based on 15 Google reviews
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Reviewer feedback for The Willows Assisted Living #3 suggests areas to investigate further. Common concerns include: physical mistreatment and rough handling of residents (mentioned by 3 reviewers), dismissive and unprofessional management (mentioned by 5 reviewers). We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
The Willows Assisted Living #3 receives highly polarized feedback, with some families praising the facility as a warm, engaging home, while others report severe allegations of physical abuse, neglect, and poor management. Recurring complaints highlight significant safety concerns, including staff mishandling residents, medication errors, and a lack of responsiveness from administration when issues are raised.
Quality Themes
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Concerns
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Distribution · 71 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“Staff dropped my mother and had the audacity to ask me to ask my mother to be nicer to them recovering from a stroke no sympathy just complaining and intimidation.”
“She's also been wearing the same clothes for 4 days now..I am so sad and desperately want to move”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The only report available is an original licensing study from 2007, which found the facility in substantial compliance with all rules. No recent inspection deficiencies were identified in the provided documentation.
No deficiencies are reported in this inspection record.
Assured Care Assisted Living, LLC
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Google Reviews
15 reviews from families & visitors
Official Website
Visit baruchsls.org
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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