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Nursing HomeMedicaid Top Rated

The Wartburg Home

Strong Medicare quality ratings; families often praise competent and caring nursing staff. Still worth an in-person visit.

1 Wartburg Place, North Side · Mount Vernon, NY 10552210 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 7 Google reviews

5
4
3
2
1

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What this means for your family

The Wartburg Home is highly regarded for its compassionate staff and effective rehabilitation services. Since all recent reviews are exceptionally positive, families should feel confident in the facility's current standard of care, though they may want to inquire about specific daily routines during their tour.

Google Reviews

Google Reviews

7 reviews on Google
The Wartburg Home receives high praise for its attentive and competent staff who provide exemplary care to residents. Reviewers specifically highlight the cleanliness of the facility and the quality of the rehabilitation services offered.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Competent and caring nursing staff
  • Clean, well-maintained facility
  • Outstanding rehabilitation services
  • High attention to detail in resident care

Rating Trends

Tap a year to see what changed

Distribution · 7 analyzed

5
7
4
0
3
0
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the high staffing rating, how does the nursing team coordinate care to ensure that the high level of attention mentioned by families remains consistent across all shifts?
  • 2With the facility's strong focus on rehabilitation services, what does the transition process look like for a resident moving from intensive therapy back into daily living routines?
  • 3I noticed there were a few recent health inspection findings; could you walk me through the steps the facility has taken to address those specific areas and prevent them from recurring?
  • 4The facility is quite large with 210 residents; how do you foster a sense of community and ensure that individual preferences are prioritized in the daily activity schedule?
  • 5In the event of a medical emergency, what is your protocol for communicating with family members, and how quickly is the on-site medical team able to respond?
  • 6What specific measures are in place to maintain the high standard of cleanliness and maintenance that residents and families have come to appreciate here?

Personalized based on this facility's data


Key Review Excerpts

My mom is being extremely well cared for. All staff is extremely competent, pleasant and caring.

Long-term resident's family · 2026★★★★★

The care they gave our loved one was exemplary. I cannot say enough about the caring by the staff and the attention to detail.

Long-term resident's family · 2026★★★★★

Clean facility, wonderful staff, outstanding rehab services! Highly recommend.

Rehab patient · 2026★★★★★
Source: 7 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.01hrs
OK
Registered nurses for medical care
Total Nursing
5.08hrs
OK
All nurses + aides combined
Staff Turnover
13%
Lower is better (< 30% = good)
RN Turnover
25%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility34.6%
Worse than Avg
Here
34.6%
US
14.4%
NY
14.8%
Westchester
14.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility30.2%
Worse than Avg
Here
30.2%
US
19.4%
NY
20.2%
Westchester
16.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility9.1%
Better than Avg
Here
9.1%
US
12.1%
NY
18.9%
Westchester
20.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.4%
Better than Avg
Here
11.4%
US
19.5%
NY
13.3%
Westchester
14.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.9%
Better than Avg
Here
7.9%
US
15.4%
NY
13.8%
Westchester
12.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.8%
Better than Avg
Here
97.8%
US
93.4%
NY
91.3%
Westchester
90.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility69.9%
Worse than Avg
Here
69.9%
US
79.7%
NY
78.8%
Westchester
78.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility77.2%
Mixed vs Avgs
Here
77.2%
US
81.8%
NY
77.0%
Westchester
74.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
1.6%
NY
1.2%
Westchester
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Near state avg (7.6)
2 complaint-triggered

The Wartburg Home has a pattern of recurring deficiencies across four surveys, with families filing complaint reports that led to findings about resident rights and grievance procedures. The facility shows persistent issues with fire safety systems, building maintenance, and medication labeling that have repeated across multiple inspections from 2021 to 2025. While all deficiencies show correction dates, the recurring nature of problems in critical safety areas suggests ongoing operational challenges families should investigate during visits.

Jul 28, 2025Routine
9
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jan 16, 2024Complaint
1
0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Jun 20, 2023Routine
15
0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0915Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper power supply for life support equipment.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0325Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0345Minimal · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Jun 20, 2023Complaint
1
0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

May 17, 2021Routine
14
0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0531Potential for harm · IsolatedCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Wartburg Home

Organization Type

nonprofit

Ownership & Management

Key personnel

Gentner, DavidW-2 Managing EmployeeBenson, ThomasOfficer / DirectorCarlson, JeanetteOfficer / DirectorCarpenter, MaeOfficer / DirectorDelaney, CarolOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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