See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Westchester Center for Rehabilitation & Nursing

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

10 Claremont Ave, North Side · Mount Vernon, NY 10550240 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 199 Google reviews

5
4
3
2
1
Westchester Center for Rehabilitation & Nursing Nursing Home in Mount Vernon, NY — Street View
Street View

Watch Westchester Center for Rehabilitation & Nursing

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (18 vs median 6.0)
  • High RN turnover (53%)

Below average in NY · Below recommended RN staffing · Below chain average · No penalties on record

Source: Medicare data

What this means for your family

This facility is highly regarded for its physical therapy and rehab outcomes, making it a strong candidate for short-term recovery. However, families should be aware of consistent reports regarding slow response times to call buttons and potential issues with personal item security. We strongly recommend visiting during off-hours to observe staffing levels firsthand.

Google Reviews

Google Reviews

199 reviews on Google
Westchester Center for Rehabilitation & Nursing receives highly polarized feedback, with many families praising the physical therapy and rehab outcomes, while others report severe neglect and communication failures. While some visitors describe a clean, welcoming environment with attentive staff, a significant number of reviewers cite issues with call-button response times, lost personal belongings, and poor hygiene management.

Quality Themes

Tap a score for details
Food2.0Staff6.0Clean7.0Activities8.0Meds3.0Memory5.0Comms4.0ValueN/A

Strengths

  • Effective physical and rehabilitation therapy
  • Clean and well-maintained facility
  • Professional and welcoming front desk staff
  • Compassionate nursing and CNA care (noted by many)

Concerns

  • Slow or ignored call button response times (mentioned by 9 reviewers)
  • Lost or stolen personal belongings (clothes, electronics) (mentioned by 5 reviewers)
  • Understaffing leading to poor hygiene and neglect (mentioned by 7 reviewers)
  • Poor communication from management and social services (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(4)'20(21)'22(16)'24(24)'26(15)

Distribution · 203 analyzed

5
140
4
25
3
4
2
7
1
27

How They Respond to Reviews

28%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the physical and rehab therapy here; could you tell us more about how the therapists work with residents to regain their independence?
  • 2How does the nursing team ensure that call buttons are answered promptly, especially during busy shift changes?
  • 3What specific steps are in place to help residents keep track of their personal belongings, like clothing or electronics, to prevent anything from getting lost?
  • 4Could you describe the current process for medication management and how you ensure accuracy for every resident?
  • 5How does the management team stay in touch with families to provide updates on a loved one's care and well-being?
  • 6What does a typical daily schedule look like, and what kind of social activities or dining experiences are available to keep residents engaged?

Personalized based on this facility's data


Key Review Excerpts

The rehabilitation that she has been receiving is by far the best she’s had. Everyone there is extremely friendly. My mom seems the happiest she’s been in months.

Rehab patient's family · 2024★★★★★

They let my mother sit in her waste for 4 hours. They had her facing the wall crying. When she asked for help to use the bathroom one of the nurses told her your legs don't work how do you have to use the bathroom.

Resident's family · 2026☆☆☆☆

My mother came here for short term rehab after a bad fall. She has a variety of chronic conditions and needed subacute rehab and wound care. I cannot say enough good things about this place. They are MIRACLE WORKERS.

Rehab patient's family · 2019★★★★★
Source: 199 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.47hrs
62%
Registered nurses for medical care
Total Nursing
3.25hrs
79%
All nurses + aides combined
Staff Turnover
35%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

15

measures

Worse Than Avg

1

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
NY
18.9%
Westchester
20.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility2.2%
Better than Avg
Here
2.2%
US
19.4%
NY
20.2%
Westchester
16.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.2%
Better than Avg
Here
7.2%
US
19.5%
NY
13.3%
Westchester
14.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.8%
Better than Avg
Here
99.8%
US
93.4%
NY
91.3%
Westchester
90.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.4%
Better than Avg
Here
7.4%
US
15.3%
NY
13.8%
Westchester
13.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.2%
Better than Avg
Here
9.2%
US
14.4%
NY
14.8%
Westchester
14.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.9%
Better than Avg
Here
97.9%
US
81.8%
NY
77.0%
Westchester
73.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.4%
Better than Avg
Here
96.4%
US
79.7%
NY
78.8%
Westchester
78.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.2%
Worse than Avg
Here
2.2%
US
1.6%
NY
1.2%
Westchester
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

18deficiencies
Well above state avg (7.6)
15 complaint-triggered

Families have filed numerous complaints against this facility, with recurring concerns about resident rights violations, safety hazards, and inadequate care planning. The most frequent issues involve protecting resident dignity and financial affairs, maintaining safe environments free from accidents, and developing proper care plans. While the facility corrects most deficiencies when cited, problems persist across multiple surveys, and one recent violation regarding family notification remains uncorrected, suggesting ongoing operational challenges.

Dec 4, 2025Complaint
1
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Jan 29, 2025Complaint
7
0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0568Potential for harm · PatternCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0559Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

0567Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

Jan 29, 2025Routine
16
0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0570Potential for harm · PatternCorrected

Resident Rights Deficiencies

Assure the security of all personal funds of residents deposited with the facility.

0577Potential for harm · PatternCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 21, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Aug 21, 2024Complaint
2
0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Aug 8, 2024Complaint
4
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Westchester Center for Rehabilitation & Nursing

Organization Type

for profit

Chain Affiliation

Chain Name

Jonathan Bleier

Chain Size

18 facilities nationwide

Chain avg rating: 2.6/5 · Rank 11 of 18

Ownership & Management

Owners

Bain, Moshe

Owner

8%

Bleier, Jonathan

Owner

92%

Key personnel

Capital Funding LLC5% or Greater Mortgage InterestCapital Funding LLC5% or Greater Security InterestBain, MosheW-2 Managing EmployeeBain, MosheOfficer / DirectorBleier, JonathanOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call