Sunrise of Fleetwood

While tour staff and some caregivers receive high praise, other families report dismissive attitudes and poor follow-through.

Multiple families have cited difficulty getting return calls or emails from management.

Multiple reviewers consistently describe the building and grounds as immaculate, spotless, and well-maintained.

One reviewer praised the food, but another noted concerns about the overall value and service levels.

A memory care family member specifically criticized the lack of activities, noting that residents are often left watching TV.

A family member reported that staff failed to assist with basic needs like hearing aids despite high costs.

Reviews from memory care families highlight a lack of warmth and insufficient engagement for residents.

Reviewers frequently mention the high cost and express dissatisfaction with the level of service provided for the price.