Assisted Living · Chesterfield, MI
33875 Kiely Dr., Chesterfield, MI 48047
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 86 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviews reflect mixed experiences. Compare recent comments, ask how concerns are addressed, and visit to see whether the care meets your family’s needs. Online feedback is one perspective, not a clinical assessment.
The Village of East Harbor receives highly polarized feedback, with some families praising the facility as a caring, home-like environment, while others report severe concerns regarding neglect and poor quality of care. Critical reviews frequently cite issues with unresponsive staff, poor hygiene standards, and inadequate medical oversight, particularly in the rehabilitation and memory care units. Families considering this facility should be aware of the significant disparity between the positive experiences of independent living residents and the distressing reports from those requiring higher levels of nursing care.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While some staff are praised, a significant number of reviews describe aides as rude, uncaring, or unprofessional.
Families frequently cite difficulty getting answers from management and lack of transparency.
Reviews are split between those who find the building well-maintained and those reporting appalling hygiene issues for residents.
Multiple reviewers report cold, poor quality food and incorrect orders.
Independent living residents consistently praise the variety of activities and excursions.
Several reports of medication errors and failure to provide necessary medical attention.
Families of memory care residents have reported life-threatening neglect and lack of supervision.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 99 analyzed
Key Review Excerpts
“The care and compassion shown to both her and my family from the staff was incredible.”
“The physical therapy staff was good but minimal, the food horrible, the aide staff the worse. They would make disrespectful comments about patients and my dad right in front of me!”
“Staff treat all residents as they would family. There are no grumpy employees and all are qualified, considerate and caring.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
A recent investigation in January 2026 identified violations regarding a resident not receiving required podiatry care and inconsistencies in nursing documentation and shower logs. The facility was required to submit a corrective action plan to address these care and documentation gaps.
Resident A not receiving care in accordance with service plan; specifically, lack of podiatry services for ingrown toenails and foot issues.
Podiatry consult entered on 09/25/2025 without follow-up notation or visit notes.
Inconsistency in weekly shower documentation, lack of progress notes, and inconsistent ADL/care charting.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit pvm.org
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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