Volante of Chesterfield
Families consistently rate this highly — reviewers highlight engaging daily activities and events. Schedule a visit to confirm the fit.
based on 14 Google reviews

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What this means for your family
Volante of Chesterfield offers an impressive array of activities and a physically appealing environment that many residents enjoy. However, given the serious reports regarding hygiene and medication management during ownership transitions, we strongly recommend conducting an unannounced visit to check the cleanliness of resident rooms and asking direct questions about their current medication administration protocols.
Google Reviews
Google Reviews
14 reviews on Google“Volante of Chesterfield presents a polarized experience for families, with recent reviews praising the facility's aesthetics, activities, and staff engagement, while others express significant concern regarding the transition to corporate management. While some families highlight a warm, welcoming environment and active programming, others have reported serious lapses in hygiene and medication management following ownership changes. Prospective families should weigh the positive reports of staff attentiveness against serious allegations of neglect and corporate-focused management.”
Quality Themes
Tap a score for detailsStrengths
- Engaging daily activities and events
- Welcoming and professional staff members
- Clean and well-maintained physical environment
- Spacious and attractive dining areas
Concerns
- Decline in quality of care and hygiene following ownership change (mentioned by 2 reviewers)
- Concerns regarding corporate management and loss of family atmosphere (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that you have a very active calendar of events; could you share what some of the most popular daily activities are for residents right now?
- 2Since there has been a recent transition in ownership, how are you ensuring that the original family-oriented atmosphere and high standards of care remain a priority for current residents?
- 3Given the importance of medication management for our peace of mind, could you walk us through the specific protocols and oversight measures you have in place to ensure accuracy?
- 4I see that you are very responsive to feedback online; how do you typically incorporate family input or concerns into your day-to-day operations?
- 5The dining area is beautiful and spacious; how do you balance maintaining such a clean, high-quality environment with the daily needs of 62 residents?
- 6What is your process for communicating with families if there is a change in a resident's health status or if an urgent medical situation arises?
Personalized based on this facility's data
Key Review Excerpts
“My father's room was filthy. His sheets/blankets smelled of urine. Rubber gloves and wipes with human waste were all over the floors.”
“From morning to after dinner we have a wide range of card games, Bingo, crafts, live entertainment and a daily exercise program just to name a few.”
“In my opinion, the family atmosphere of Grace Premier Assisted Living went corporate after the facility changed ownership.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
This facility has a history of serious safety and care concerns, including incidents of inadequate resident supervision leading to injury, failure to properly document essential daily care, and unsafe use of bedrails. Additionally, there have been documented issues regarding improper water temperatures and staffing shortages.
Sep 24, 2025Complaint
Inadequate supervision: A resident fell and broke his hip; staff could not confirm when the resident was last checked prior to being discovered on the floor.
Service plan deficiencies: Resident's service plan lacked specific instructions for fall prevention and toileting assistance, and had not been updated for several months despite a major incident.
Jul 18, 2023Routine
Failure to maintain an organized program for protection/supervision: Three residents had bedrails attached without specific service plan instructions or staff training; bedrail slats were large enough to pose an entrapment risk.
Water temperature regulation: Hot water temperatures in multiple resident rooms (10, 15, 17, 19, 23, 28, 51, 55) were not within the required 105 to 120 degrees Fahrenheit range.
Failure to notify the department of a change in administrator within five business days.
Apr 10, 2023Complaint
Late administration of resident medications.
Inadequate care: Staff failed to document necessary care (repositioning/ADLs) for a resident, with several days showing no staff initials or markings on care logs.
No designated supervisor on duty and facility was short staffed during evening hours.
Ownership & Operations
Who Operates This Facility
Inspired Senior Living of Chesterfield Mt, LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit volanteseniorliving.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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