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Public Google reviewers rate this highly and often mention engaging daily activities and events. Schedule a visit to confirm the fit.
based on 14 Google reviews
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Public Google reviewers rate Volante of Chesterfield highly. Reviewers highlight: engaging daily activities and events, welcoming and professional staff members. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Volante of Chesterfield presents a polarized experience for families, with recent reviews praising the facility's aesthetics, activities, and staff engagement, while others express significant concern regarding the transition to corporate management. While some families highlight a warm, welcoming environment and active programming, others have reported serious lapses in hygiene and medication management following ownership changes. Prospective families should weigh the positive reports of staff attentiveness against serious allegations of neglect and corporate-focused management.
Quality Themes
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Distribution · 16 analyzed
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Key Review Excerpts
“My father's room was filthy. His sheets/blankets smelled of urine. Rubber gloves and wipes with human waste were all over the floors.”
“From morning to after dinner we have a wide range of card games, Bingo, crafts, live entertainment and a daily exercise program just to name a few.”
“In my opinion, the family atmosphere of Grace Premier Assisted Living went corporate after the facility changed ownership.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
This facility has a history of serious safety and care concerns, including incidents of inadequate resident supervision leading to injury, failure to properly document essential daily care, and unsafe use of bedrails. Additionally, there have been documented issues regarding improper water temperatures and staffing shortages.
Service plan deficiencies: Resident's service plan lacked specific instructions for fall prevention and toileting assistance, and had not been updated for several months despite a major incident.
Inadequate supervision: A resident fell and broke his hip; staff could not confirm when the resident was last checked prior to being discovered on the floor.
Water temperature regulation: Hot water temperatures in multiple resident rooms (10, 15, 17, 19, 23, 28, 51, 55) were not within the required 105 to 120 degrees Fahrenheit range.
Failure to notify the department of a change in administrator within five business days.
Failure to maintain an organized program for protection/supervision: Three residents had bedrails attached without specific service plan instructions or staff training; bedrail slats were large enough to pose an entrapment risk.
Inadequate care: Staff failed to document necessary care (repositioning/ADLs) for a resident, with several days showing no staff initials or markings on care logs.
No designated supervisor on duty and facility was short staffed during evening hours.
Late administration of resident medications.
Inspired Senior Living of Chesterfield Mt, LLC
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Official Website
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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