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Assisted Living · Chesterfield, MI
33875 Kiely Drive, Chesterfield, MI 48047
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 22 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviews reflect mixed experiences. Compare recent comments, ask how concerns are addressed, and visit to see whether the care meets your family’s needs. Online feedback is one perspective, not a clinical assessment.
Presbyterian Village East (often referred to as The Village of East Harbor) receives highly polarized feedback, with independent living residents praising the community atmosphere and activities, while rehab and skilled nursing families report severe concerns regarding neglect and poor communication. Critical reviews frequently cite issues with call light response times, hygiene, and unprofessional staff behavior, while positive reviews highlight the facility's cleanliness and the dedication of specific nursing or therapy staff.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Staff quality is highly inconsistent, with reports of both 'fabulous' care and severe neglect or rudeness.
Families frequently report being ignored or lied to regarding their loved ones' care and medical status.
The facility is often described as well-maintained, but multiple reports of poor hygiene for residents contradict this.
While some independent residents enjoy the food, multiple rehab patients report cold, poor quality, or incorrect meals.
Independent living residents consistently praise the variety of excursions and activities.
Multiple reviewers reported serious errors in medication administration and poor oversight.
Specific, alarming reports of safety risks and lack of responsiveness in the memory care unit.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 147 analyzed
Key Review Excerpts
“The facility called us saying my grandmother was found unresponsive, and they were calling the ambulance. A few minutes later, they called back saying “never mind, she is responsive now. We think she was unresponsive due to the position she was in (slumped over in her wheelchair).””
“My mother was kept clean and comfortable and fed when she could not do it herself. The care that she received far exceeded our expectations.”
“They DO NOT answer the call light and instead sit in the nooks and crannies of the hallway on their cellphones….or chatting with each other. I was told it’s just because they have”call light fatigue” REALLY???”
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs. A direct record link is not available in this catalog.
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit pvm.org
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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