See every facility — official ratings, family reviews, no referral fees.
Assisted LivingMemory Care

Osa Heritage Homes #3

Families consistently rate this highly — reviewers highlight attentive and professional caregiving staff. Schedule a visit to confirm the fit.

1902 Lottie Moore Loop, Riverpark West · Richmond, TX 7746910 bedsLicensed & Active
Google rating
4.5/5

based on 11 Google reviews

5
4
3
2
1
Osa Heritage Homes #3 Assisted Living in Richmond, TX — Street View
Street View

Watch Osa Heritage Homes #3

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is an excellent choice for families seeking a compassionate, 'home-like' atmosphere where staff truly prioritize resident dignity. While the clinical care and cleanliness are highly rated, you may want to verify the professionalism of the administrative staff during your initial intake calls.

Google Reviews

Google Reviews

11 reviews on Google

Families can expect a warm, home-like environment where residents receive attentive, personalized care that emphasizes emotional well-being and dignity. While the facility is highly praised for its professional staff and cleanliness, one recent reviewer noted a negative experience with staff communication over the phone.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean10.0ActivitiesN/AMedsN/AMemoryN/AComms6.0ValueN/A

Strengths

  • Attentive and professional caregiving staff
  • Clean and comfortable resident environment
  • Strong focus on personalized, compassionate care
  • Effective coordination with medical and home health services

Concerns

  • Unprofessional phone communication

Rating Trends

Tap a year to see what changed

2345.02018(8)4.52019(4)5.02022(4)5.02023(2)3.02025(4)

Distribution · 22 analyzed

5
18
4
2
3
0
2
0
1
2

How They Respond to Reviews

18%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With only 10 residents here, how do you ensure each person's daily routine is tailored to their specific preferences?
  • 2We've heard wonderful things about the attentiveness of your caregiving staff; how do you maintain that high level of personalized care with such a small group?
  • 3How does your team coordinate with outside medical providers or home health services to ensure seamless care for residents?
  • 4Could you describe what a typical afternoon of social activities or engagement looks like for someone in your memory care program?
  • 5In the event of a medical emergency after hours, what is the specific protocol for contacting family and arranging urgent care?
  • 6How do you ensure the environment remains as clean and comfortable as possible for the residents throughout the day?

Personalized based on this facility's data


Key Review Excerpts

Within 6 months of being at agape she has been removed off of hospice and started physical therapy again. The type of care given at homes like these are FAR better than any corporate version that are just concerned with cutting costs.

Family of a former hospice resident · 2023★★★★★

The staff was always courteous and accommodating. Dad was always clean and comfortable when we were there for a visit. My siblings and I slept better at night knowing dad was in good hands.

Long-term resident's family · 2022★★★★★

Dennis and his staff did a excellent job taking care of my mother. This was the third home that I put my mother in. The others I was very disappointed with. The place was very clean and my mother was very happy here.

Long-term resident's family · 2018★★★★★
Source: 11 Google reviews

Ownership & Operations

Who Operates This Facility

Owner / Operator

Osa Heritage Homes, INC

Organization Type

for profit

Administrator

OSAM OBANOR, SR.

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call