Clayton Oaks Living
Families consistently rate this highly — reviewers highlight warm and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 110 Google reviews
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What this means for your family
This facility is a strong candidate for families seeking a beautiful, high-end environment with excellent dining and social activities. However, because there are historical reports of medication errors and call button failures, you should specifically ask management about their current protocols for medication double-checks and their response time statistics for night shifts.
Google Reviews
Google Reviews
110 reviews on GoogleClayton Oaks Living is highly regarded by many families for its beautiful, clean, and luxurious atmosphere and its exceptionally warm, attentive staff. While many recent reviews praise the high quality of care and engaging activities, some past reviews have raised serious concerns regarding medication errors and responsiveness to call buttons. Families should prioritize touring the facility to personally verify the current consistency of care and staff responsiveness.
Quality Themes
Tap a score for detailsStrengths
- Warm and attentive nursing and care staff
- Beautiful, clean, and well-maintained facility
- Engaging and thoughtful life enrichment activities
- High-quality, tasty dining options
Concerns
- Medication management errors (mentioned by 2 reviewers)
- Unreliable call button responsiveness (mentioned by 2 reviewers)
- High staff turnover (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 112 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to 5-star reviews, frequently using the reviewer's name and acknowledging specific staff members or amenities mentioned. However, they rely on a standardized, deflective template for negative feedback.
Questions for Your Tour
- 1It is wonderful to see how well-maintained and beautiful the facility is; what is your team's routine for ensuring the common areas stay so clean and inviting?
- 2We noticed the management is very engaged with resident feedback; how does the leadership team use resident or family suggestions to improve daily care?
- 3Could you walk us through the specific protocols your nursing staff uses to ensure medication is administered accurately and on schedule every day?
- 4When a resident uses their call button, what is the typical response time, and how do you ensure no request goes unheard during busy shifts?
- 5The dining options look delicious; could you tell us more about how the meal menus are planned and how you accommodate specific dietary needs?
- 6What kind of engaging or thoughtful life enrichment activities do you have planned for the residents this month?
Personalized based on this facility's data
Key Review Excerpts
“The building and units are clean and well taken care of, the staff is friendly, and they make it easy to get information and updates. The nurses are awesome and so welcoming, they really make my mom feel at home.”
“I was out of state when I was notified by the hospital my father needed to be in assisted living, in 7 days. I checked out 6-7 nursing homes on-line for price and services. When I got to Houston, I had it narrowed down to 2 places. Clayton Oaks had the largest room in the Sugarland area with a very fair price.”
“Both of my parents are living at Clayton Oaks. My mom is in memory care and my dad is in assisted living. We absolutely love the facility and all of the staff. It is definitely a home away from home.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Clayton Oaks Living has faced several inspections involving both health and life safety standards, including a recent 2024 citation regarding medication supervision. Notably, the facility was issued an administrative penalty of $3,000 in 2023 related to resident safety and protection from neglect or abuse.
Aug 21, 2024Routine
Health Code (1 violations)
The facility failed to appropriately supervise the medication regimen of a resident who was incapable of self- administering without assistance.
Jun 5, 2023EnforcementPenaltyReport
Administrative Penalty — The facility failed to ensure each resident was free from abuse, neglect, and exploitation. (TAC 553.267(a)(3)(E)(ii))
Jun 3, 2021Routine
Life Safety Code (6 violations)
The facility failed to ensure that locking devices on exit doors released when a switch or button was activated at the monitoring station and at the main staff station.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure that locking devices on exit doors released when the fire alarm or sprinkler system were activated.
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
Ownership & Operations
Who Operates This Facility
Clayton Oaks Op, LLC
for profit
STELLAR CLAYTON OAKS MANAGEMENT, LLC
ANN LAYTON
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
110 reviews from families & visitors
Official Website
Visit stellarliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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