The Solana Doylestown
Families consistently rate this highly — reviewers highlight compassionate and professional care staff. Schedule a visit to confirm the fit.
based on 72 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, high-engagement environment, especially for those needing memory care. However, because of specific, serious allegations regarding past resident safety and pest management, you should ask management directly about their current protocols for fall monitoring and pest control.
Google Reviews
Google Reviews
72 reviews analyzed“The Solana Doylestown is highly regarded by families for its beautiful, home-like environment and a deeply compassionate care team, particularly within the memory care unit. While most reviewers praise the attentive staff and engaging activities, there are serious allegations regarding past incidents of neglect and recent claims of pest issues that families should investigate.”
Quality Themes
Strengths
- Compassionate and professional care staff
- Beautiful, well-maintained, and clean facilities
- Engaging social activities and community events
- Strong, personalized memory care program
Concerns
- Allegations of serious medical neglect/unresponsive falls
- Claims of bed bug infestation
- Difficulty with resident admissions/behavioral discharge
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed how much care you put into responding to feedback from families; how does that communication style translate to how you interact with residents daily?
- 2With such a strong reputation for your memory care program, could you walk us through how you personalize daily routines for residents with different needs?
- 3What kind of social calendar do you have planned for the upcoming month to keep the community engaged and active?
- 4Can you describe your protocols for monitoring residents closely, especially during the night or immediately following a fall?
- 5How does the facility manage deep cleaning and preventative maintenance to ensure the living spaces stay as pristine as they look today?
- 6What is the process for managing new admissions to ensure a smooth transition for both the resident and the existing community?
Personalized based on this facility's data
Key Review Excerpts
“They took incredible care of him, especially over the last month when he declined rapidly and needed extensive help. Nothing was too much of an ask and they always went above and beyond.”
“The community itself is beautiful, but what makes it special is the heart behind it. The memory care team takes the time to get to know each resident as an individual.”
“My mother moved into the PC (personal care) area of Solana almost four years ago and never once had my siblings and I regretted this decision.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, The Solana Doylestown underwent 24 inspections, resulting in 9 clean reports and 47 recorded violations. The findings included issues regarding facility maintenance, staff training compliance, and the secure handling of resident information.
Apr 23, 2025Routine
Resident personal equipment, including bedside mobility devices, were not properly secured, creating entrapment zones and using non-manufacturer approved covers.
Poisonous materials, specifically a deodorant labeled with poison control instructions, were left unlocked and accessible to residents in a memory care bedroom.
Loose garbage, including disposable cups and containers, was found on the ground around the fenced-in dumpster area.
The facility lacked current rabies vaccination certificates for two of the four cats present in the home.
Feb 11, 2025Routine
Boiler certificates for the home's three boilers have been expired since 8/31/2020.
The Memory care unit had an Amazon Alexa in the common area without posted signs regarding audio recording.
A resident's bedside mobility device had an uncovered opening measuring 117 inches x 7 inches.
Poisonous materials, including Clorox wipes, acetone, and body wash, were left unlocked and accessible in a resident's room.
An uncovered and unattended trash can was found in the Memory Care kitchenette.
Two mattresses were found outside the home in uncovered receptacles.
Jan 7, 2025Routine
The home failed to report a resident's accident and subsequent death to the Department within the required timeframe.
The resident-home contract was not signed by the resident's designated person, and there was no documentation that the resident was given the opportunity to sign.
Jan 18, 2024Routine
A staff person did not receive required orientation on fire safety and emergency preparedness topics.
A resident's medication container lacked a pharmacy label reflecting a recent change in administration instructions.
The facility failed to follow prescriber orders regarding the timing and documentation of Lorazepam administration.
Dec 18, 2023RoutineCleanReport
No deficiencies found during this inspection.
May 31, 2023Routine
Emergency telephone numbers for the nearest hospital and fire department were not posted by the telephones in resident rooms #222 and #302.
Resident #1 had not received a medical evaluation since May 2021, failing the annual requirement.
An expired bottle of Tramadol 50 mg was found in the 2nd floor medication cart.
Discrepancies were noted between glucometer readings and the medication log for Resident #3.
Staff failed to record initials on medication administration records (MAR) for several medications administered to residents #2, #4, and #5.
Mar 27, 2023Routine
A copy of the regulations chapter was not posted in a conspicuous and public place in the home.
The required influenza information poster was not posted in an area accessible to residents.
A discharged resident was not issued their owed funds within the required 30-day timeframe.
A direct care staff person lacked a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
Poisonous cleaning products in the Secured Dementia Care Unit kitchen were kept in an unlocked and accessible cabinet.
Sep 26, 2022Routine
Resident-home contracts for two residents were not signed by the residents.
Resident records lacked signed statements acknowledging receipt of resident rights and complaint procedures for two residents.
Medical evaluations for residents were missing required information, including physical examinations, medication regimens, and dietary needs.
Ownership & Operations
Who Operates This Facility
Lcs Doylestown LLC
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
72 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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