Strong Medicare quality ratings; public reviewers often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 40 Google reviews

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Neshaminy Manor Home has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and attentive nursing staff and effective rehabilitation and therapy services. Review the component ratings and current source records before deciding.
Neshaminy Manor receives highly polarized feedback, with many families praising the compassionate nursing staff and effective rehabilitation services, while others report severe concerns regarding administrative transparency and quality of care. While long-term residents often receive high marks for dignity and kindness, several reviewers have raised alarming allegations regarding neglect, poor communication, and aggressive financial practices. Families should be aware that experiences appear inconsistent, ranging from exceptional end-of-life care to reports of unresponsiveness and hygiene issues.
Quality Themes
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Concerns
Rating Trends
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Distribution · 44 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff was so kind to my mom. It was very clean and cheerful and there was so many activities for my mom to attend.”
“My mom is there and told me she sits in wet diapers and the food is horrible. And they won't give her pain meds with a broken ankle.”
“He was always clean and dressed and treated with dignity. You could tell they really cared about him as well.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
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1
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows a concerning pattern of recurring building safety deficiencies, particularly with fire safety systems, smoke barriers, and electrical systems that have persisted across multiple surveys from 2023 to 2025. While all violations have correction dates, the repetition of identical issues suggests ongoing maintenance challenges. Additionally, a family complaint in 2023 regarding failure to properly notify families about resident incidents indicates potential communication problems that families should inquire about during visits.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Neshaminy Manor Home
government
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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