Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 37 Google reviews
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Public Google reviewers rate Bristol House Memory Care highly. Reviewers highlight: compassionate and attentive nursing staff, specialized care for complex dementia types. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Bristol House Memory Care is highly regarded by families for its compassionate, family-owned approach and its specialized ability to care for residents with complex needs, such as Lewy Body Dementia. Reviewers consistently praise the attentive staff and the clean, bright, and welcoming environment, though one critical review raised serious concerns regarding resident safety and management responsiveness.
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Key Review Excerpts
“A lot of memory places won't even take Lewy Body patients. The staff was wonderful and so caring for our relative. They had a lot of activities to keep the patients engaged.”
“The building is immaculate and bright and decorated making you feel very welcome. Our family has a peace knowing our loved one is in their care.”
“The staff, from the receptionist to the caregivers, were exceptional and professional. The lunch looked nourishing and delicious!”
Source: PA State Licensing Agency
Key Findings
Between 2020 and 2025, Bristol House Memory Care underwent 20 inspections, resulting in 54 documented violations and 2 clean inspections. Reported findings include administrative errors regarding contracts and staff documentation, as well as concerns related to resident notification and the privacy of medication records.
The administrator's staff list was incomplete and did not include agency staff.
The quality management plan lacked resident council meeting minutes and quality management meeting minutes.
The home lacked criminal background checks for Serenity hospice staff providing services to residents.
The home's license inspection summary was not posted in a conspicuous and public place.
The administrator's staff list was not updated to include recently hired housekeeping and maintenance staff.
Resident-home contracts for two residents were not signed by the residents.
The facility failed to run an FBI background check for a staff member who had not held Pennsylvania residency for the two consecutive years prior to employment.
The resident-home contract was not signed by the resident, and there was no evidence they were offered the opportunity to sign.
Staff failed to provide immediate access to records and timecards to the Department agent upon request.
A staff member's background check was not completed until after their hire date.
A staff member lacked an acknowledgment of PA residency for over two years and did not have a completed FBI clearance.
Neither the resident nor the resident's designated person was involved in the development of the support plan.
Poisonous materials, including various toothpastes and flammable hair spray, were left unlocked and accessible to residents who have not been assessed as capable of using them safely.
An overflowing and uncovered trash can containing breakfast waste was found in the Gold Finch kitchen.
Resident task sheets containing care needs, skin checks, and shower schedules were left unlocked and accessible to residents and visitors in a common area.
Violation identified regarding resident care or facility operations.
Violation identified regarding resident care or facility operations.
Violation identified regarding the secure dementia care unit.
A resident's medical evaluation was completed after their admission to the Secured Dementia Care Unit.
Two toilets in the main hallway bathroom were found without toilet paper.
Medical evaluations for three residents were incomplete, missing information regarding medication self-administration, dietary needs, and immunization history.
The controlled substance record for Morphine was missing the date received and received by information, and the quantity recorded was incorrect.
A violation was identified under section 231c, though specific details were truncated in the provided text.
A discontinued medication (Ivermectin) was found in the medication cart.
Bristol House Memory Care LLC
for profit
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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