Public Google reviewers rate this highly and often mention high caregiver-to-resident ratios. Schedule a visit to confirm the fit.
based on 77 Google reviews
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Public Google reviewers rate The Sanctuary at Stonehaven highly. Reviewers highlight: high caregiver-to-resident ratios, compassionate and attentive staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Sanctuary at Stonehaven is highly regarded by families for its exceptional caregiver-to-resident ratios and its warm, home-like environment that prioritizes dignity and personalized care. Reviewers consistently praise the compassionate, attentive staff and the facility's cleanliness, though one reviewer noted a significant concern regarding overnight staffing levels and responsiveness.
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Key Review Excerpts
“The staff was amazing and the 3:1 ratio the best we had ever seen - 3 residents per 1 staff member. We were always kept informed of how my mother was doing and always kept abreast as to any medication being taken or changes requested/needed.”
“The food is home cooked and wonderful (my mom has gained a much-needed 7 pounds already!). You really can't go wrong here -- it's been such a blessing.”
“There is only one staff member from 8p-8a and one of the nine days he was there the second person did not show up until 9am. No one seemed to”
Source: NC Division of Health Service Regulation
The facility failed to ensure at least one staff member on the premises had completed a current course on CPR and choking management. Specifically, one sampled staff member was working alone during shifts with an expired CPR certification.
The facility failed to administer medications as ordered by a licensed prescribing practitioner for one of three sampled residents. The deficiency involved an issue regarding the availability of a specific supplement (Turmeric) ordered for a resident.
The facility failed to ensure that at least one staff member on the premises had completed CPR and choking management training within the last 24 months. Specifically, one sampled staff member's CPR certification had expired in February 2021, and there was no documentation of recertification. During certain shifts, this staff member was the only person present in the facility.
The facility failed to ensure that non-prescription medications were properly labeled with the resident's name. Specifically, several containers of barrier cream and antifungal cream in a resident's bathroom were found without the resident's name or instructions on the labels.
The facility failed to ensure the resident's medication administration record (MAR) was accurate regarding changes to medication orders. There was a lack of clarity and documentation regarding a discontinuation order for Hydrocodone/Acetaminophen.
The facility failed to ensure non-prescription medications were labeled with the resident's name. Specifically, multiple containers of barrier cream and antifungal cream for Resident #1 were found on a bathroom counter without the resident's name or instructions.
The facility failed to implement physician orders for blood pressure checks for one resident. While an order existed for daily and as-needed blood pressure monitoring, there were no entries or documentation of these checks in the electronic Medication Administration Record (eMAR) from 06/08/18 to 06/30/18.
The facility failed to implement physician orders for blood pressure checks for a resident. Specifically, there were no blood pressure entries documented on the electronic Medication Administration Record (eMAR) for Resident #2 from June 8, 2018, to June 30, 2018, despite an order for daily checks.
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NC DHSR — View Official Record
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