Loading EveryPlace content…
Reviewer concerns include neglect and lack of responsiveness to call buttons (mentioned by 12 reviewers) — investigate before committing.
based on 67 Google reviews
Email The Rivers Assisted Living to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Reviewer feedback for The Rivers Assisted Living suggests areas to investigate further. Common concerns include: neglect and lack of responsiveness to call buttons (mentioned by 12 reviewers), frequent falls and inadequate supervision (mentioned by 7 reviewers). We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
The Rivers Assisted Living presents a stark contrast between its high-end physical appearance and the quality of care provided, particularly in the rehabilitation and nursing units. While Independent Living residents often report satisfaction with the amenities and staff, families of patients in rehab and assisted care frequently report severe neglect, including unaddressed falls, medication errors, and poor communication. Potential families should be aware that the facility's reputation is heavily polarized based on the level of care required.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 74 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“One night, my father was found crawling naked on the floor, trying to reach the bathroom because no one responded to his call button.”
“I saw a man on the floor lying in a pool of his own blood yelling for help and it took me running to tell the nurse, otherwise he wouldn’t have been helped for hours.”
“My mother was a resident at this facility for only two weeks, and during that time she fell three separate times. After the third fall, we removed her the very next day due to serious concerns for her safety.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent inspection in September 2025 identified safety concerns regarding the use of bed assist devices, specifically regarding entrapment risks and a lack of proper physician orders or staff training. Previous reports from 2023 and 2015 showed substantial compliance with no noted deficiencies.
Failure to maintain an organized program for resident protection/supervision: Residents A, B, C, D, and E had bed rail assist bars/devices with gaps large enough for limb entrapment; devices shook easily; Resident C and E's service plans lacked device information; no specific staff training for use of these devices; no physician orders for bed rails were available; and there were no manufacturer's guidelines for proper installation/use in resident records.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
The Rivers Assisted Living LLC
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
67 reviews from families & visitors
Official Website
Visit theriversgrossepointe.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
These are the 6 closest facilities in our data within 10 miles. Proximity does not mean they provide the same care type or have stronger quality signals, so compare each profile and verify services directly.
The Rivers Health & Rehabilitation Center of Gross
< 1 miNursing Home · Grosse Pointe Woods, MI
Riverview Health and Rehab Center North
1.3 miNursing Home · Detroit, MI
The Orchards at Harper Woods
1.4 miNursing Home · Harper Woods, MI
Sunrise on Vernier
1.5 miAssisted Living · Grosse Pointe Woods, MI
Sunrise of Grosse Pointe Woods
1.8 miAssisted Living · Grosse Pointe Woods, MI
American House Grosse Pointe Cottage
1.9 miAssisted Living · Grosse Pointe Farms, MI