The Ridge at Westover Hills
Limited public data on The Ridge at Westover Hills. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 8 Google reviews

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What this means for your family
The facility excels in frontline care, with staff members specifically noted for their kindness and commitment to resident safety. While the clinical care appears strong, families should be aware of reported unprofessionalism within the administrative leadership.
Google Reviews
Google Reviews
8 reviews analyzed“Families can expect a caring and clean environment where specific leadership members like Sarah (ED) and Julie (RCC) are highly praised for their dedication. However, there are significant concerns regarding the professionalism of the administration and a lack of responsiveness to potential staff or service inquiries.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated staff
- Clean and organized environment
- Strong leadership in nursing/care roles
Rating Trends
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Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With such a close-knit community of 38 residents, how do you ensure that every family member stays updated on their loved one's daily well-being and any changes in care?
- 2I've heard wonderful things about the compassion and dedication of your staff; how do you foster that culture of care during shift changes?
- 3Could you walk us through what a typical day of activities looks like for residents, especially those in the memory care program?
- 4How does the nursing leadership manage medical emergencies or sudden changes in health during the overnight hours?
- 5Since the facility is known for being so clean and organized, what kind of daily maintenance schedule do you follow to keep the environment comfortable for residents?
- 6What is the best way for us to communicate with the care team if we have a quick question or a concern about our family member's needs?
Personalized based on this facility's data
Key Review Excerpts
“The staff go above and beyond to make residents feel safe and cared for. They are patient, kind, and always willing to help. The environment is clean and organized, and you can tell the team really cares about what they do.”
“The staff here are amazing and show a true dedication and compassion for their residents and their wellbeing.”
Ownership & Operations
Who Operates This Facility
Ridgeline Westover Hills LLC
for profit
RIDGELINE MANAGEMENT COMPANY
MISTY DUNN-SUAREZ
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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