Assisted LivingMemory Care

The Ridge at Westover Hills

Name: Public quality & inspection record for The Ridge at Westover Hills
Creator: EveryPlace
License: https://everyplace.care/research-policy

Limited public data on The Ridge at Westover Hills. Call, tour, and ask to meet current residents' families — your own impression matters most.

10107 W Military Dr., Far West Side · San Antonio, TX 78251|Reported capacity: 38|Licensed & active

Google rating

3.9/5

based on 8 Google reviews

(469) 745-8277 Directions

Street View

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What this means for your family

Every family's needs are unique. We encourage you to visit The Ridge at Westover Hills in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.

Google Reviews

9 public Google reviews available

Families can expect a caring and clean environment where specific leadership members like Sarah (ED) and Julie (RCC) are highly praised for their dedication. However, there are significant concerns regarding the professionalism of the administration and a lack of responsiveness to potential staff or service inquiries.

Quality Themes

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Strengths

Compassionate and dedicated staff
Clean and organized environment
Strong leadership in nursing/care roles

Rating Trends

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Distribution · 9 analyzed

How They Respond to Reviews

25%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1With such a close-knit community of 38 residents, how do you ensure that every family member stays updated on their loved one's daily well-being and any changes in care?
2I've heard wonderful things about the compassion and dedication of your staff; how do you foster that culture of care during shift changes?
3Could you walk us through what a typical day of activities looks like for residents, especially those in the memory care program?
4How does the nursing leadership manage medical emergencies or sudden changes in health during the overnight hours?
5Since the facility is known for being so clean and organized, what kind of daily maintenance schedule do you follow to keep the environment comfortable for residents?
6What is the best way for us to communicate with the care team if we have a quick question or a concern about our family member's needs?

Personalized based on this facility's data

Key Review Excerpts

“The staff go above and beyond to make residents feel safe and cared for. They are patient, kind, and always willing to help. The environment is clean and organized, and you can tell the team really cares about what they do.”

Family member of a resident · 2026★★★★★

“The staff here are amazing and show a true dedication and compassion for their residents and their wellbeing.”

Local Guide · 2025★★★★★

Source: 9 Google reviews in the current analysis set

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ridgeline Westover Hills LLC

Organization Type

for profit

Management Company

RIDGELINE MANAGEMENT COMPANY

Administrator

MISTY DUNN-SUAREZ

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(469) 745-8277

mdunnsuarez@ridgelineteam.com

10107 W Military Dr.

San Antonio, TX 78251

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

8 reviews from families & visitors

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.