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Adult Family Home

The Retreat at Cary

Families consistently rate this highly — reviewers highlight compassionate, family-oriented staff. Schedule a visit to confirm the fit.

309 Tweed Circle, Prestwick Place · Cary, NC 275116 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.6/5

based on 33 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking a warm, high-touch environment where residents are treated with genuine affection. However, if your loved one requires specific physical therapy or mobility improvements, you should verify that the facility can meet those specific clinical goals, as some families have reported unmet expectations in that area.

Google Reviews

Google Reviews

33 reviews analyzed
The Retreat at Cary is highly regarded by most families for providing a compassionate, home-like environment where staff treat residents like extended family. While many praise the personalized care and dignity provided during end-of-life or dementia care, a few reviewers have raised serious concerns regarding medical promises not being met and the quality of in-house physician services.

Quality Themes

Tap a score for details
FoodN/AStaff9.5Clean9.0Activities8.0MedsN/AMemory9.0Comms8.0ValueN/A

Strengths

  • Compassionate, family-oriented staff
  • Personalized individual attention
  • Clean and well-maintained environment
  • Strong support for dementia/memory care

Concerns

  • Discrepancy between promised physical therapy/mobility support and actual care provided (mentioned by 2 reviewers)
  • Concerns regarding the quality of in-house physician services

Rating Trends

Tap a year to see what changed

2345.02022(2)5.02023(2)4.62024(22)3.72025(3)5.02026(1)

Distribution

5
27
4
0
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0
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How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It’s wonderful to see how much care you put into responding to families online; how does that same level of communication work between the staff and us as a family?
  • 2Since the home is so intimate with only six residents, how do you tailor daily activities to make sure each person's specific hobbies and interests are included?
  • 3We want to ensure our loved one stays as active as possible; what specific routines or support do you have in place to help residents with their daily mobility and physical movement?
  • 4How do you coordinate with outside doctors or physicians to ensure there is consistent oversight of medical needs and medication management?
  • 5In the event of a medical emergency during the night, what is the immediate protocol for contacting both medical professionals and our family?
  • 6The home looks incredibly well-maintained; what is your daily routine for ensuring the environment stays clean and comfortable for the residents?

Personalized based on this facility's data


Key Review Excerpts

Tara and her staff provided my husband with excellent care and dignity during the last 3 months of his life. They had the equipment to move him so that it was easy on him and he was always clean.

Long-term resident's family · 2025★★★★★

The Retreat and all their personnel took wonderful care of our Mom Jacquie from beginning to end. Compassionate and friendly to say the least.

Long-term resident's family · 2024☆☆☆☆

The family home setting at The Retreat at Cary offers a wonderful alternative to other care facilities. There is more staff per resident which results in individual care and and attention.

Long-term resident's family · 2024☆☆☆☆
Source: 33 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

1total
1deficiencies
Nov 21, 2023Other
Tuberculosis Test and Medical ExaminationC 202

The facility failed to ensure that 2 of 3 sampled residents completed required tuberculosis testing upon admission. Specifically, one resident had no documentation of TB testing, and another had a single skin test without the required second-step documentation or evidence of TB status.

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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