The Pinnacle at Plymouth Meeting

The home failed to report a resident's hospital admission due to a change in health status to the Department within 24 hours.

Allegations were made regarding empty wine bottles being left in a resident's room, suggesting potential misuse of alcohol or containers by staff.

Poisonous materials, including deodorant and zinc oxide cream, were found unlocked, unattended, and accessible to residents in a bathroom cabinet.

Staff failed to provide timely assistance with ADLs, including a delay in toileting assistance and a delay in bathing/showering due to misplaced pagers and unresponsiveness to call bells.

A staff member treated a resident with a lack of dignity and respect, using a demeaning tone and intentionally avoiding the resident during interactions.

A resident was subjected to physical abuse when another resident pushed them to the floor in the Garden House hallway.

The home failed to immediately report an allegation of resident abuse to the proper authorities, with the report occurring significantly after the incident.

The facility lacks a system to safeguard resident laundry, resulting in lost items and delays in returning clean clothing beyond 24 hours.

A resident did not receive required assistance to and from meals and activities as indicated in their assessment and support plan.

An unlocked and unattended laptop containing resident information was left open on a medication cart, making it accessible.

The facility failed to take steps to ensure resident safety after one resident pushed another against a wall, despite records indicating a history of aggression.

A controlled substance accountability log containing resident medical information was left unlocked, unattended, and accessible on a medication cart.

A resident did not receive required assistance with peri-care and disposal of incontinent products during a scheduled shift.

A staff person was working with a criminal background check that had been completed more than one year prior to their hire date.

The administrator's staff list failed to include substitute and contracted agency staff persons.

An OTC medication bottle belonging to a resident was not labeled with the resident's name because the label print had worn away.

A prescribed PRN medication was not available in the home at the time of inspection.

A violation was identified regarding regulation 2600.42b.

The home failed to immediately report suspected abuse of a resident in accordance with required protocols.