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Strong Medicare quality ratings; public reviewers often praise high-quality physical and occupational therapy. Still worth an in-person visit.
based on 149 Google reviews
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Health Center at the Hill at Whitemarsh, the has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: high-quality physical and occupational therapy and beautiful, well-maintained campus and facilities. Review the component ratings and current source records before deciding.
The Health Center at The Hill at Whitemarsh is widely praised for its beautiful, well-maintained campus and high-quality physical therapy and rehabilitation services. While many families express strong satisfaction with the attentive nursing staff and overall care, some reviewers have raised concerns regarding administrative communication, the quality of dining services, and the high cost of the facility.
Quality Themes
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Concerns
Rating Trends
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Distribution · 152 analyzed
Personalized based on this facility's data
Key Review Excerpts
“This is the finest short- and mid-term post surgical rehab facility in the Delaware Valley. The staff are attentive and caring and the quality of the meals always exceeds expectations.”
“Excellent care! Immaculate rooms and facility. Caring and well qualified staff. If I could rate this facility a 20, I would.”
“Overall a very good nursing rehab facility. Staff friendly. Nursing staff varies, but overall excellent. PT services are exceptional. Dining services are very good. Need for improvement are case management services, discharge planning and warm hand off to healthcare professions involved with home health services.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
The Health Center at The Hill at Whitemarsh has persistent fire safety and building compliance issues, with deficiencies found across three consecutive surveys spanning 2023-2024. The facility has struggled with fire safety systems, building construction standards, and electrical systems, with some problems recurring despite corrections. One family filed a complaint regarding access to resident records, which was addressed. While all deficiencies show correction dates, the pattern of ongoing safety violations warrants careful consideration.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Health Center at the Hill at Whitemarsh, the
nonprofit
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
149 reviews from families & visitors
Official Website
Visit thehillatwhitemarsh.org
Medicare data downloads
Original nursing home datasets
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