The Pavilion at Great Hills
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 109 Google reviews
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What this means for your family
The Pavilion at Great Hills is an excellent choice if you prioritize a warm, family-like atmosphere and high-quality dining. The nursing and management teams are standout strengths. However, if your loved one requires high-intensity physical assistance, you should verify current staffing levels and room maintenance protocols during shift changes.
Google Reviews
Google Reviews
109 reviews on Google“The Pavilion at Great Hills is highly regarded by families for its compassionate, professional staff and a warm, community-focused atmosphere. While many reviewers praise the high quality of care and excellent dining experiences, some families have reported concerns regarding inconsistent staffing levels and cleanliness in specific units.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- High-quality, varied dining options
- Clean and well-maintained common areas
- Engaging social activities and music programs
Concerns
- Inconsistent cleanliness in certain resident rooms (mentioned by 2 reviewers)
- Staffing changes impacting service quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 112 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the music programs and social life here; could you tell us more about what a typical week of activities looks like for residents?
- 2The dining options sound lovely; how often does the menu change, and are there ways for residents to provide feedback on the meals?
- 3With the nursing staff being so highly regarded, how is the medical care coordinated during the night or during unexpected emergencies?
- 4We want to ensure a comfortable environment for our loved one; what are your current protocols for daily housekeeping and room maintenance?
- 5As we look at long-term care, how does the facility manage staffing transitions to ensure the high level of attentive service residents are known for remains consistent?
- 6The common areas look beautifully maintained; are there specific spaces where residents frequently gather for social interaction?
Personalized based on this facility's data
Key Review Excerpts
“The primary nurses, Krystal and Latrice, have regularly demonstrated a personal and individual level of concern. They are very organized and seem to know all their patients by name.”
“My mom had an accident with her lift recliner and deeply cut her leg. Jeremy immediately responded to my Mom's call button and got me on the phone via Facetime so I could accurately assess the seriousness of the situation.”
“The food was good and the waiters did alot of little extra things, like a little bowl of lemons for their tea. The meals were like a restaurant experience.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection on February 6, 2024, showed no violations of state standards. However, an enforcement action was recorded on January 14, 2025, involving an administrative penalty regarding failure to arrange emergency care or transfers.
Ownership & Operations
Who Operates This Facility
Chp Austin TX Tenant CORP
for profit
JANE ATOBAJEUN
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
109 reviews from families & visitors
Official Website
Visit paviliongreathills.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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