Austin Wellness & Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 112 Google reviews
Watch Austin Wellness & Rehabilitation
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (16 vs median 8.0)
- High staff turnover (71%)
- High RN turnover (64%)
Bottom 25% in Texas · Below recommended RN staffing · Very high staff turnover · Worst in CORYELL COUNTY MEMORIAL HOSPITAL AUTHORITY chain · $166,205 in fines
What this means for your family
This facility is a much better option than it was in previous years, thanks to recent remodeling and new management. However, families should remain vigilant about staffing levels during night and weekend shifts, and should proactively ask how the facility manages odors and the security of personal belongings.
Google Reviews
Google Reviews
112 reviews on Google“Families considering Austin Wellness & Rehabilitation will find a facility that has undergone significant recent improvements due to new management and remodeling. While many recent reviewers praise the clean, updated environment and the compassionate, attentive nursing staff, there are persistent, serious concerns regarding understaffing and unpleasant odors in certain areas of the building.”
Quality Themes
Tap a score for detailsStrengths
- Recent facility remodeling and cleanliness
- Compassionate and attentive nursing staff
- Engaging resident activities and events
- Professional and helpful new management
Concerns
- Staffing shortages and slow response to call lights (mentioned by 5 reviewers)
- Unpleasant odors/smell of urine in hallways (mentioned by 4 reviewers)
- Loss of resident personal belongings (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 116 analyzed
How They Respond to Reviews
The owner relies heavily on repetitive, templated responses. While some responses attempt to offer direct contact for serious allegations, most negative reviews are met with a standardized 'new management' script or a generic apology.
Questions for Your Tour
- 1It's great to see the recent remodeling and how clean the facility looks; how do you ensure this level of cleanliness is maintained in the hallways throughout the day?
- 2With the new management team in place, what specific steps are being taken to improve the medication management process and ensure accuracy?
- 3We noticed the staff is often described as very compassionate; how do you support your nursing team to ensure they can respond quickly to call lights even during busy shifts?
- 4What is the protocol for managing medical emergencies or changes in a resident's condition during the overnight hours?
- 5What kind of engaging activities or special events do you have planned for the residents this month?
- 6How does the facility handle the organization and security of residents' personal belongings to prevent anything from going missing?
Personalized based on this facility's data
Key Review Excerpts
“The staff is compassionate, attentive, and always treats residents with dignity and respect. The facility is clean, welcoming, and well-maintained, which gives our family great peace of mind.”
“The building looks great after remodeling, the new management crew is very attentive and helpful. Residents seem happy are always doing something.”
“My husband lasted one week before standing up and falling, hitting his head. He passed away the next morning in the hospital. They don't watch the patients closely enough. All of his clothes, pillow, and leg rest from his wheel chair were also lost and never recovered.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows significant safety and care concerns with 72 deficiencies across 20 surveys, including multiple family complaints that triggered investigations. Recurring issues involve care planning and assessments, accident hazard prevention, and infection control. While all violations show correction dates, the pattern of repeated problems—particularly with accident prevention cited four times and care planning issues spanning multiple years—suggests ongoing operational challenges that families should carefully consider.
Mar 20, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jan 10, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Dec 2, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 24, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Aug 8, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 5, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Federal Penalties
Fine
Sep 19, 2024
$131,055
Fine
May 20, 2024
$20,415
Fine
Mar 25, 2024
$14,735
Ownership & Operations
Who Operates This Facility
Coryell County Memorial Hospital Authority
for profit
AUSTIN WELLNESS OPERATING LLC
JOHN-PAUL MARQUEZ
Chain Affiliation
Coryell County Memorial Hospital Authority
9 facilities nationwide
Chain avg rating: 2.5/5 · Rank 8 of 8 (Worst)
Ownership & Management
Owners
Coryell County Memorial Hospital Authority
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
112 reviews from families & visitors
Official Website
Visit austinswellness.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
The Pavilion at Great Hills
1.7 miAssisted Living · Austin, TX
Silverleaf at Lakeline
2.8 miAssisted Living · Austin, TX
Avalon Memory Care Cedar Park
4.0 miAssisted Living · Cedar Park, TX
Brookdale Round Rock
5.1 miAssisted Living · Austin, TX
Parmer Woods at North Austin
5.9 miAssisted Living · Austin, TX
Brookdale Northwest Hills
6.2 miAssisted Living · Austin, TX