The Oaks of Houma
Strong Medicare quality ratings; families often praise consistently clean and well-maintained facility. Still worth an in-person visit.
based on 118 Google reviews
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What this means for your family
The Oaks of Houma is highly regarded for its cleanliness and friendly, attentive staff, making it a popular choice for many families. However, given the serious reports regarding medical oversight and wound care, we strongly recommend that you ask the administration specifically about their protocols for monitoring infections and managing chronic conditions to ensure they align with your loved one's medical needs.
Google Reviews
Google Reviews
118 reviews on Google“The Oaks of Houma receives overwhelming praise for its cleanliness, friendly staff, and welcoming atmosphere, with many families noting that their loved ones appear well-cared for and comfortable. However, a small number of critical reviews highlight serious concerns regarding medical neglect, including issues with medication management, untreated infections, and inadequate wound care. Families should weigh the consistently high praise for the facility's environment against these specific, severe reports of clinical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Consistently clean and well-maintained facility
- Friendly, welcoming, and attentive staff
- Effective and helpful administrative team
- Strong rehabilitation therapy services
Concerns
- Inadequate medical oversight regarding infections and wound care (mentioned by 2 reviewers)
- Concerns regarding medication management and over-sedation (mentioned by 2 reviewers)
- Reports of staff being inattentive or unkind to residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 200 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility looks; what specific cleaning protocols do you have in place for resident rooms and common areas?
- 2I noticed the administrative team is very responsive to feedback; how does the management team involve families in the care planning process?
- 3Could you walk me through your specific protocols for wound care and managing infections to ensure residents stay healthy?
- 4How does the nursing team manage medication schedules to ensure accuracy and prevent any issues with over-sedation?
- 5What is your process for monitoring resident needs during the night shifts to ensure everyone receives attentive care?
- 6We are interested in the rehabilitation services mentioned; how does the therapy team work with residents to help them regain their independence?
Personalized based on this facility's data
Key Review Excerpts
“They were over medicated my mom. They were not testing her for UTI’s even though they were aware that she got them often. She had bed sores that never went away because they were leaving her sit all day in a wheelchair never properly handling her healing.”
“The Oaks is by far the best nursing home that I have ever dealt with and I have dealt with numerous. The staff is loving and caring. They treat the residents like family.”
“The Director took the time to come out of his office and say hello to check in about our dad (who looked great and happy today) , and everyone has been very responsive.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents who got a urinary tract infection
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The Oaks of Houma has 15 deficiencies across four surveys, with families filing at least one complaint about grievance procedures. The facility shows recurring issues with resident rights, safety protocols, and abuse prevention policies. While all deficiencies have reported correction dates, the pattern suggests ongoing challenges with maintaining consistent care standards and resident protections across multiple survey periods.
Mar 26, 2026Routine2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Mar 12, 2025Routine6
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Smoke Deficiencies
Provide properly protected cooking facilities.
Apr 24, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Mar 7, 2024Routine6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Ownership & Operations
Who Operates This Facility
The Oaks of Houma
for profit
Chain Affiliation
The Beebe Family
49 facilities nationwide
Chain avg rating: 2.6/5 · Rank 7 of 48
Ownership & Management
Owners
Ccap LLC
Owner · Organization
Extended Care Associates, INC.
Owner · Organization
Borland, Edwin
Owner
Depriest, Clifford
Owner
Hughes, Andrew
Owner
Parkinson, Toni
Owner
Procell, Tanya
Owner
Scanlan, Michael
Owner
Charley Harold Rougeau and Paricia Beebe Rougeau Living Trust
Owner (parent company) · Organization
Elton G Beebe Sr Revocable Trust
Owner (parent company) · Organization
Rougeau, Charles
Owner (parent company)
Rougeau, Lori
Owner (parent company)
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
118 reviews from families & visitors
Official Website
Visit oaksofhouma.com
Medicare data downloads
Original nursing home datasets
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