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Assisted Living

The Oaks at Liberty Grove

Families consistently rate this highly — reviewers highlight engaging activity programs. Schedule a visit to confirm the fit.

7904 Chiesa Rd, Rowlett, TX 7508984 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.0/5

based on 40 Google reviews

5
4
3
2
1

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What this means for your family

The facility offers a beautiful environment and excellent activity programming that keeps residents engaged. However, families should closely monitor staffing levels and care consistency, as recent reviews indicate significant concerns regarding staff turnover and management responsiveness.

Google Reviews

Google Reviews

40 reviews on Google
Families often praise the facility for its warm, family-like atmosphere and engaging activity programs. However, recent reviews highlight significant concerns regarding high staff turnover and inconsistent care quality during certain shifts.

Quality Themes

Tap a score for details
Food8.0Staff6.0Clean9.0Activities9.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Engaging activity programs
  • Warm and compassionate care culture
  • Beautiful and clean facility
  • Strong physical therapy and rehab services

Concerns

  • High staff turnover and inconsistent care (mentioned by 3 reviewers)
  • Management communication and professionalism (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.32018(4)3.82019(16)5.02020(4)5.02021(2)5.02023(2)3.32024(7)4.12025(11)

Distribution · 46 analyzed

5
33
4
2
3
0
2
2
1
9

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the activity programs here; could you walk us through what a typical week of social engagement looks like for residents?
  • 2The facility looks beautiful and very well-maintained; how does the team ensure the cleanliness and upkeep of the common areas daily?
  • 3With the strong reputation for physical therapy and rehab services, how closely do the therapists work with the assisted living staff to support resident mobility?
  • 4How does the management team ensure consistent communication with families, especially when there are updates regarding a resident's care plan?
  • 5What is the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
  • 6How does the facility approach staff training and retention to ensure that the warm, compassionate culture remains consistent for all residents?

Personalized based on this facility's data


Key Review Excerpts

The team takes the time to get to know each resident, tailoring care to their needs while still encouraging independence. It feels more like family than a

Long-term resident's family · 2025★★★★★

The Director tries very hard to ensure that the residents are well taken care of, in a safe environment, and that any issues are investigated and dealt with in a timely manner.

Long-term resident's family · 2025★★★★

When we had to bring hospice care for my dad, Shannon gracefully opened a vacant unit across from my dad, so that the family could rest and be close by.

Long-term resident's family · 2020★★★★★
Source: 40 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
2deficiencies

Key Findings

The most recent comprehensive inspection for The Oaks at Liberty Grove took place on August 10, 2022. While there are no active enforcement actions on record, previous inspections in April 2022 identified two Life Safety Code violations regarding emergency lighting and alarm systems, both of which were corrected by the facility.

Aug 10, 2022Routine
CleanReport

No deficiencies found during this inspection.

Apr 12, 2022Routine

Life Safety Code (2 violations)

Life Safety CodeCorrected Apr 22, 2022

The facility failed to provide required emergency lighting.

Life Safety CodeCorrected Jun 3, 2022

The facility failed to ensure that all alarm initiating devices would automatically activate an audible or visual alarm at the facility.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Rowlett Senior Living LLC

Organization Type

for profit

Management Company

RSL HEALTHCARE MANAGEMENT LLC

Administrator

CENTHIA ANDREW

Source: State licensing data

Contact

Get in Touch

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References & Resources

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