Loading EveryPlace content…
A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 5 Google reviews
Email Rowlett Health and Rehabilitation Center to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
Rowlett Health and Rehabilitation Center has a middle-range Medicare overall rating. Some reviewers note concerns about severe medical neglect and lack of responsiveness to call lights (mentioned by 2 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Families should exercise extreme caution, as reviewers report severe medical neglect, including an incident where a resident was left unconscious and required emergency hospitalization. There are also serious allegations regarding poor hygiene, including the presence of fleas and lice, and a lack of responsiveness from staff.
Quality Themes
Tap a score for detailsConcerns
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
Personalized based on this facility's data
Key Review Excerpts
“Mother at around 10:30 pm as news was going off call nurse at lease 4 times, never showed, found her unconscious at 4:00 am. They called hospital emergency to immediately rush her in.”
“When we were finally successful at getting her moved from this awful place and sent back to the hospital they sent her there with FLEAS and LICE!”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows recurring problems with infection control appearing across multiple surveys and generating family complaints, alongside persistent issues with fire safety systems and maintaining a clean, comfortable environment. Eight deficiencies stemmed from family complaints, indicating ongoing resident and family concerns about infection prevention, respiratory care, and living conditions. While all violations show correction dates, the pattern of repeated deficiencies in infection control and environmental standards suggests families should carefully evaluate current conditions during visits.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Eastland Memorial Hospital District
for profit
FORNEY LAKE HEALTHCARE, INC
SCOTT HOWARD
The Ensign Group
342 facilities nationwide
Chain avg rating: 2.9/5 · Rank 32 of 84
Owners
Eastland Memorial Hospital District
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Beacon Harbor Healthcare and Rehabilitation
< 1 miNursing Home · Rockwall, TX
The Oaks at Liberty Grove
1.5 miAssisted Living · Rowlett, TX
Beehive Homes of Rowlett
1.8 miAssisted Living · Rowlett, TX
Faith Assisted Living Home LLC
1.8 miAssisted Living · Rowlett, TX
Brookdale Summer Ridge
3.1 miAssisted Living · Rockwall, TX
Iris Memory Care of Rowlett
3.1 miAssisted Living · Rowlett, TX