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The Legacy at Forest Ridge

Families consistently rate this highly — reviewers highlight strong community and school partnerships. Schedule a visit to confirm the fit.

5001 Schertz Parkway, Northeast Side · Schertz, TX 78154108 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.5/5

based on 40 Google reviews

5
4
3
2
1
The Legacy at Forest Ridge Assisted Living in Schertz, TX — Street View
Street View

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What this means for your family

The facility excels at creating a vibrant, social environment and maintains strong ties to the local community. However, because of historical reports of hygiene neglect and staffing issues, you should specifically ask for recent care audits and observe the responsiveness of the staff during your visit.

Google Reviews

Google Reviews

40 reviews on Google
Families generally praise the facility for its warm, family-like atmosphere and its strong commitment to community engagement through school partnerships and local events. While many reviewers highlight the attentive nursing and friendly staff, there are serious historical allegations of neglect and hygiene issues that families should investigate thoroughly.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean8.0Activities10.0MedsN/AMemory5.0Comms9.0Value5.0

Strengths

  • Strong community and school partnerships
  • Attentive and friendly nursing staff
  • Engaging resident activities and events
  • Clean and well-maintained environment

Concerns

  • Historical allegations of neglect and hygiene issues (mentioned by 2 reviewers)
  • Staffing instability and management issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(12)'21(14)'23(5)'25(4)'26(1)

Distribution · 44 analyzed

5
36
4
2
3
2
2
0
1
4
11 reviews posted between Jul 14, 2021Jul 14, 2021 · 10 were 5-star

How They Respond to Reviews

57%response rate
Good

The owner provides highly personalized and warm responses to positive reviews, often mentioning specific staff members or amenities. However, the response pattern shifts significantly toward a defensive and argumentative tone when addressing 1-star reviews.

Questions for Your Tour

  • 1It is wonderful to see how much you value community engagement through your local school partnerships; what kind of intergenerational activities do the residents participate in?
  • 2We've heard such lovely things about the friendly and attentive nursing staff here; how do you ensure that same level of personalized care is maintained during shift changes?
  • 3With the memory care certification, how do you tailor daily activities to keep residents engaged and mentally stimulated?
  • 4Since the facility is so well-maintained and clean, what are your specific protocols for daily housekeeping and resident hygiene care?
  • 5In the event of a medical emergency during the night, what is the immediate process for getting my loved one the necessary care?
  • 6How does the management team work to ensure consistent staffing levels so that residents can build long-term relationships with their caregivers?

Personalized based on this facility's data


Key Review Excerpts

Our school partners with the Seniors at the Legacy each year. They go on field trips and the seniors come to our school to read books to the children.

Community partner · 2025★★★★★

The staff is very helpful and so sweet to me and my mother. They are also so good about staying in touch with us when there is a problem or a concern.

Long-term resident's family · 2021★★★★★

Both times upon pick up, she has been found with urine soaked clothes in her room and her personal care items are not used properly or according to family instructions.

Respite care family member · 2021☆☆☆☆
Source: 40 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
6deficiencies

Key Findings

The most recent inspection in September 2022 showed no health code violations. However, a February 2020 inspection identified several Life Safety Code deficiencies related to emergency planning, fire safety systems, and equipment maintenance, all of which were documented as corrected by the facility.

Sep 16, 2022Routine
CleanReport

No deficiencies found during this inspection.

Feb 12, 2020Routine

Life Safety Code (6 violations)

Life Safety CodeCorrected Feb 21, 2020

The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.

Life Safety CodeCorrected Feb 14, 2020

The facility failed to ensure the building and structure complied with Chapter 18, New Health Care Occupancies, of the Life Safety Code, NFPA 101.

Life Safety CodeCorrected Feb 14, 2020

The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.

Life Safety CodeCorrected Mar 2, 2020

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Life Safety CodeCorrected Feb 19, 2020

The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Feb 27, 2020

The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lafr Tenant LLC

Organization Type

for profit

Administrator

MARIO GARCIA

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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