Trucare Living Centers Selma
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 50 Google reviews
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What this means for your family
This facility offers an impressive rehabilitation program and a clean, beautiful environment that is great for post-surgery recovery. However, you must be vigilant about response times; families should frequently check that call lights are being answered promptly and that nursing staff are consistently attentive to hygiene and basic needs.
Google Reviews
Google Reviews
50 reviews on Google“Families considering TruCare Living Centers will find a facility with a beautiful, clean, and well-maintained physical environment and a highly praised rehabilitation therapy team. However, there is a significant pattern of serious concerns regarding slow response times to call lights, inconsistent nursing care, and occasional issues with supply shortages. While some families report exceptional, compassionate care from leadership, others have experienced severe neglect and communication breakdowns.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and physical therapy team
- Clean, beautiful, and well-maintained facility
- Compassionate administrative leadership
- Friendly and welcoming front-desk staff
Concerns
- Slow response times to call buttons/assistance requests (mentioned by 5 reviewers)
- Inconsistent nursing and CNA quality (mentioned by 4 reviewers)
- Shortage of medical supplies (mentioned by 2 reviewers)
- Poor communication from management/nursing (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
How They Respond to Reviews
The owner uses a mix of short, generic acknowledgments for most positive reviews and provides a personalized, proactive, and professional response to negative feedback. They specifically attempt to move critical conversations to a private phone call with management.
Questions for Your Tour
- 1We've heard wonderful things about your rehabilitation and physical therapy team; could you tell us more about how they work with residents to regain independence?
- 2How does the nursing team ensure that call buttons are answered promptly, especially during busy shifts or overnight?
- 3What steps are being taken to ensure that the nursing and CNA staff are consistently well-trained and available for all resident needs?
- 4How do you maintain clear and frequent communication with family members regarding changes in a resident's health or daily care?
- 5Could you describe what a typical daily schedule looks like, including meal times and any social activities or outings available?
- 6In the event of a medical emergency after hours, what is the specific protocol for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“I loved going to therapy! All were so encouraging. Never let me overuna, as I have tendency in doing just that. I loved how they took care of everyone, not one-on-one, it was a group effort (teamwork) which made everybody's day.”
“The entire staff is wonderful. However, Mickey Menchanca, their Administrator, deserves special recognition. She consistently shows compassion, kindness, and knowledge for all residents, staff and visitors that walk into the building.”
“The care hear is highly inadequate. In 35 years of professional nursing as an RN I have never seen such slapdash care. The food in this facility is not just mediocre is often not good tasting. Management is very poor, the nurses frequently run out of supplies.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who got a urinary tract infection
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 15 complaint-triggered deficiencies indicating families have filed reports about care issues. The most recurring problems involve medication management, care planning, and resident rights violations. While all deficiencies show correction dates, the high volume of family complaints and repeat issues across multiple areas suggest ongoing care quality concerns that warrant careful consideration during any visit.
Feb 13, 2026Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 11, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Mar 4, 2025Complaint4
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nov 22, 2024Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 22, 2024Routine2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Oct 25, 2024Complaint1
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ownership & Operations
Who Operates This Facility
Fannin County Hospital Authority
for profit
SELMA MANAGEMENT LLC
MICKEY L MENCHACA
Ownership & Management
Owners
Fannin County Hospital Authority
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit tlc-selma.com
Medicare data downloads
Original nursing home datasets
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