Public Google reviewers rate this highly and often mention compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 45 Google reviews

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Public Google reviewers rate The Inn at Arbor Village highly. Reviewers highlight: compassionate and attentive care staff, seamless transitions between levels of care. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Arbor Village is a multi-level senior living campus that many families praise for its compassionate, family-like staff and seamless transitions between independent, assisted, and memory care living. However, some families have reported serious concerns regarding understaffing, particularly during nights and weekends, as well as isolated reports of theft and poor communication regarding resident care.
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Key Review Excerpts
“The staff is wonderful, cheerful and always very helpful. The food is goid. I highly recommend Arbor Village.”
“The caregivers are kind and very attentive. They try to learn words from other cultures to communicate with others. Victoria, Monica, Adina are the best at what they do.”
Source: WA Dept. of Social & Health Services
The report indicates that all violations noted during previous related inspections (01/26/2026 and 03/25/2026) have been corrected as of the 05/04/2026 inspection.
There are two documents provided. The first is a cover letter confirming a later follow-up inspection (04/07/2026) resulted in no deficiencies and confirms correction of the items listed in the main report (72364) and an additional determination (75427).
Facility failed to ensure a valid background check was maintained every 2 years for 2 of 6 staff (Staff E and F).
Facility failed to ensure 1 of 6 staff (Staff B) completed required specialty training for dementia and mental health.
The inspection report dated 12/30/2024 resulted in 'Disapproved' status, but the follow-up document dated 03/04/2025 indicates all previous violations have been corrected and the approval status is 'Approved'.
Broken cover plate (light switch) in the mechanical room in the Library - 3rd floor.
Cross corridor door by library (3rd floor) and exit door by 108 (also missing panic hardware part) failed to close/latch properly.
Loaded sprinkler head observed by resident room 303.
Fire alarm is showing in trouble status.
Electrical appliances in room next to elevator (2nd floor) and marketing office (1st floor) did not have required 36 inches of clearance.
Unable to provide service reports showing kitchen suppression system was serviced semi-annually in the past 12 months.
Unable to provide documentation for semi-annual hood cleaning.
Unable to provide documentation for 3rd and 4th quarter sprinkler inspections.
Large amount of lint buildup behind the appliance in the 1st floor laundry room.
Mechanical room by room 101 has combustible storage in it.
Unable to provide record of annual fire wall inspection and/or repairs.
Includes information from both a follow-up letter dated 2024-09-23 regarding prior deficiencies (47593) and a new statement of deficiencies dated 2024-08-06 (44691).
Facility failed to remove discontinued and expired medications from the medication cart.
Facility failed to document a resident's pacemaker, associated cardiac risks, and monitoring/assistance requirements in the Negotiated Service Agreement (NSA). Staff were unaware the resident had a pacemaker.
Inspection status is Disapproved. Several items from the 12/19/2023 inspection were noted as corrected.
Hydro testing in kitchen scheduled for 2/28/24.
Facility unable to provide documentation for last fire/smoke damper testing.
Facility unable to provide documentation for forward flow test and 4th quarter sprinkler report.
The door in the back of the kitchen did not close/latch properly when tested.
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WA DSHS — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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