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Assisted Living · Kent, WA
24205 116th Ave Se, Kent, WA 98030
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 14 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
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Public Google reviewers rate The Inn at Arbor Village highly. Reviewers highlight: compassionate and attentive care staff, seamless transitions between levels of care. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Arbor Village is a multi-level senior living campus that many families praise for its compassionate, family-like staff and seamless transitions between independent, assisted, and memory care living. However, some families have reported serious concerns regarding understaffing, particularly during nights and weekends, as well as isolated reports of theft and poor communication regarding resident care.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise the staff as 'like family,' others report significant issues with responsiveness and professional conduct.
Reviews are split between those who find staff transparent and those who struggle to get updates or reach the right people.
Reviewers consistently describe the facility as fresh, clean, and well-maintained.
Multiple reviewers specifically mention that the food is good and has improved over time.
Residents and families highlight a robust calendar of outings, games, and social events.
Experiences are polarized, with some families praising the care for dementia patients while others cite inadequate staffing ratios.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 49 analyzed
This facility responds to some reviews.
Key Review Excerpts
“The staff is wonderful, cheerful and always very helpful. The food is goid. I highly recommend Arbor Village.”
“The caregivers are kind and very attentive. They try to learn words from other cultures to communicate with others. Victoria, Monica, Adina are the best at what they do.”
Source: WA Dept. of Social & Health Services
The report indicates that all violations noted during previous related inspections (01/26/2026 and 03/25/2026) have been corrected as of the 05/04/2026 inspection.
There are two documents provided. The first is a cover letter confirming a later follow-up inspection (04/07/2026) resulted in no deficiencies and confirms correction of the items listed in the main report (72364) and an additional determination (75427).
Facility failed to ensure a valid background check was maintained every 2 years for 2 of 6 staff (Staff E and F).
Facility failed to ensure 1 of 6 staff (Staff B) completed required specialty training for dementia and mental health.
The inspection report dated 12/30/2024 resulted in 'Disapproved' status, but the follow-up document dated 03/04/2025 indicates all previous violations have been corrected and the approval status is 'Approved'.
Broken cover plate (light switch) in the mechanical room in the Library - 3rd floor.
Cross corridor door by library (3rd floor) and exit door by 108 (also missing panic hardware part) failed to close/latch properly.
Loaded sprinkler head observed by resident room 303.
Fire alarm is showing in trouble status.
Electrical appliances in room next to elevator (2nd floor) and marketing office (1st floor) did not have required 36 inches of clearance.
Unable to provide service reports showing kitchen suppression system was serviced semi-annually in the past 12 months.
Unable to provide documentation for semi-annual hood cleaning.
Unable to provide documentation for 3rd and 4th quarter sprinkler inspections.
Large amount of lint buildup behind the appliance in the 1st floor laundry room.
Mechanical room by room 101 has combustible storage in it.
Unable to provide record of annual fire wall inspection and/or repairs.
Includes information from both a follow-up letter dated 2024-09-23 regarding prior deficiencies (47593) and a new statement of deficiencies dated 2024-08-06 (44691).
Facility failed to remove discontinued and expired medications from the medication cart.
Facility failed to document a resident's pacemaker, associated cardiac risks, and monitoring/assistance requirements in the Negotiated Service Agreement (NSA). Staff were unaware the resident had a pacemaker.
Inspection status is Disapproved. Several items from the 12/19/2023 inspection were noted as corrected.
Hydro testing in kitchen scheduled for 2/28/24.
Facility unable to provide documentation for last fire/smoke damper testing.
Facility unable to provide documentation for forward flow test and 4th quarter sprinkler report.
The door in the back of the kitchen did not close/latch properly when tested.
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with WA Dept. of Social & Health Services.
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit cascadeliving.com
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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