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Nursing HomeMedicaid Top Rated

The Haven at Brandermill Woods

Strong Medicare quality ratings; families often praise consistently clean and well-maintained facility. Still worth an in-person visit.

2100 Brandermill Pkwy, Brandermill · Midlothian, VA 2311260 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 22 Google reviews

5
4
3
2
1
The Haven at Brandermill Woods Nursing Home in Midlothian, VA — Street View
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What this means for your family

The Haven at Brandermill Woods is highly regarded for its clean environment and compassionate staff, making it a strong candidate for families seeking quality memory care or rehab services. While the facility is well-rated, be sure to map the location beforehand as one visitor noted it can be difficult to find.

Google Reviews

Google Reviews

22 reviews on Google
The Haven at Brandermill Woods is consistently praised for its cleanliness, peaceful environment, and friendly, attentive staff. Families frequently report that their loved ones receive excellent care, with specific mentions of positive experiences in both rehab and memory care settings.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities10.0MedsN/AMemory10.0CommsN/AValueN/A

Strengths

  • Consistently clean and well-maintained facility
  • Friendly and attentive nursing staff
  • Positive outcomes for rehab and memory care residents
  • Welcoming environment for family members

Concerns

  • Difficulty locating the facility

Rating Trends

Tap a year to see what changed

2345.0'17(1)5.05.0'21(1)4.94.9'23(8)4.55.0'25(1)5.0'26(2)

Distribution · 24 analyzed

5
21
4
3
3
0
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since the facility is known for being so clean and well-maintained, how do you manage the daily upkeep of the resident rooms and common areas?
  • 2We've heard wonderful things about the friendly and attentive nursing staff here; how do you ensure that same level of care is consistent across all shifts?
  • 3With your high rating for staffing, how do you support your team to maintain such a positive environment for both staff and residents?
  • 4What kind of daily activities or social programs do you have in place to keep the memory care and rehab residents engaged and active?
  • 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and providing immediate care?
  • 6As we plan our first visit, are there any specific landmarks or tips you recommend to help us find the facility more easily?

Personalized based on this facility's data


Key Review Excerpts

Both my grandparents were in the memory care until they both passed recently. The facility was always clean and the staff were always friendly and helpful.

Memory care family member · 2023★★★★★

My father in law absolutely thrived at Brandermill Woods. He especially enjoyed the food and and activities.

Long-term resident's family · 2023★★★★★

My mother received excellent care from the nurses at Brandermill. We, her family members also felt very welcome there. The facility is clean and up to date.

Long-term resident's family · 2021★★★★★
Source: 22 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.92hrs
OK
Registered nurses for medical care
Total Nursing
4.74hrs
OK
All nurses + aides combined
Staff Turnover
33%
Lower is better (< 30% = good)
RN Turnover
10%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

14

measures

Worse Than Avg

2

measures

Mixed Results

1

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.5%
Better than Avg
Here
98.5%
US
93.4%
VA
91.0%
Chesterfield
75.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.3%
Better than Avg
Here
3.3%
US
12.1%
VA
16.9%
Chesterfield
14.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility97.0%
Better than Avg
Here
97.0%
US
95.5%
VA
94.0%
Chesterfield
83.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility26.1%
Worse than Avg
Here
26.1%
US
15.3%
VA
16.4%
Chesterfield
12.9%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility2.6%
Better than Avg
Here
2.6%
US
5.3%
VA
5.6%
Chesterfield
8.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility16.5%
Better than Avg
Here
16.5%
US
19.5%
VA
20.4%
Chesterfield
21.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility87.9%
Better than Avg
Here
87.9%
US
81.8%
VA
73.9%
Chesterfield
53.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.8%
Better than Avg
Here
90.8%
US
79.8%
VA
73.6%
Chesterfield
57.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
VA
1.2%
Chesterfield
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Well below state avg (14.5)

The Haven at Brandermill Woods shows a pattern of recurring deficiencies in food safety and fire safety systems across all three surveys from 2018-2023. The facility has consistently struggled with proper food procurement and storage procedures, appearing in every inspection. Building safety issues including fire doors, emergency power systems, and smoke barriers have also been ongoing concerns, though all identified problems were corrected by the facility following each survey.

Mar 30, 2023Routine
6
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Apr 1, 2021Routine
4
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0932Potential for harm · IsolatedCorrected

Smoke Deficiencies

Meet other general requirements.

Aug 2, 2018Routine
8
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0321Potential for harm · Pattern

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0300Minimal · Widespread

Egress Deficiencies

Meet other general requirements that are deficient.

0345Minimal · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0711Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Haven at Brandermill Woods

Organization Type

nonprofit

Ownership & Management

Key personnel

Brickhouse, FrasierOfficer / DirectorEdmunds, WayneOfficer / DirectorHammer, BradfordOfficer / DirectorLlewellyn, EllenOfficer / DirectorSaunders, NelsonOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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