Auburn Hill Senior Living

Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: An on-site inspection related to a complaint was conducted on February 05, 2026. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on January 18, 2026, regarding allegations in the area(s) of: RESIDENT CARE AND RELATED SERVICES; RESIDENT ACCOMMODATIONS AND RELATED PROVISIONS; BUILDINGS AND GROUNDS; PERSONNEL Number of resident records reviewed: 1 Number of interviews conducted with staff: 1 Additional Comments/Discussion: At the time of the on-site inspection, the resident identified in the complaint was no longer living at the facility. The conditions of the former resident?s apartment could not be assessed and compared to the conditions outlined in the complaint. During the interview with the administrator, they stated no concerns were brought to their attention while the former resident was residing at the facility. The evidence gathered during the investigation did not support the allegation(s) of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Coy Stevenson, Licensing Inspector at (804) 972-4700 or by email at coy.stevenson@dss.virginia.gov

Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: An on-site inspection related to a complaint was conducted on December 04, 2025. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on November 07, 2025, regarding allegations in the area(s) of: RESIDENT CARE AND RELATED SERVICES Number of interviews conducted with staff: 1 Additional Comments/Discussion: The resident identified in the complaint resides in the memory care wing of the facility. The resident was unable to be interviewed due to their cognitive condition. The spouse of the resident does not reside at the facility. While the spouse does visit the resident, the resident is taken off grounds by the spouse. Staff #1 stated that there were no reports from staff or other residents or video surveillance showing that the resident had unsupervised interactions with other residents, or visitors other than approved visitors. The evidence gathered during the investigation did not support the allegation(s) of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Coy Stevenson, Licensing Inspector at (804) 972-4700 or by email at coy.stevenson@dss.virginia.gov.

Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: An on-site inspection related to a complaint was conducted on October 23, 2025. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on October 24, 2025, regarding allegations in the area(s) of: PERSONNEL; STAFFING AND SUPERVISION; RESIDENT ACCOMMODATIONS AND RELATED PROVISIONS; RESIDENT CARE AND RELATED SERVICES; BUILDINGS AND GROUNDS Number of interviews conducted with staff: 3 Observations by licensing inspector: Residents were observed interacting with each other and staff. These interactions were appropriate. The residents were observed during meal service. The residents were appropriately dressed and groomed for the time of day, weather conditions, and activities they were engaged in. Additional Comments/Discussion: Menus, scheduled meal times, maintenance inspection reports, and documentation related to monitoring that residents rooms are cleaned and laundry for those residents whose wish to have the facility do their laundry were reviewed. The evidence gathered during the investigation did not support the allegation(s) of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Coy Stevenson, Licensing Inspector at (804) 972-4700 or by email at coy.stevenson@dss.virginia.gov.

Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: An on-site review of the facility was conducted on June 02, 2025, from approximately 9:00 AM ? 1:00 PM. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 98 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 6 Number of staff records reviewed: 4 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 2 Observations by licensing inspector: The interior and exterior of the facility were in good repair. No obvious safety concerns were noted. Resident interactions amongst themselves and with staff were appropriate. The residents were appropriately dressed and groomed for the time of day, weather conditions, and activities they were engaged in. Residents were observed during lunch time eating. What was listed as the available menu options were available and served. Registered Medication Aide was observed administering medication. Additional Comments/Discussion: The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Coy Stevenson, Licensing Inspector at (804) 972-4700 or by email at coy.stevenson@dss.virginia.gov.

Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: An on-site inspection was conducted on May 13, 2025, from approximately 10:00 AM ? 10:30 AM. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on regarding allegations in the area(s) of: RESIDENT RIGHTS; RESIDENT ACCOMMODATIONS (free of physical abuse, since the resident physically assaulted her, but it was a on-time incident, no charges pressed, and resident does not recall the incident happening; the resident was not injured The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 1 Observations by licensing inspector: The door handle on the resident?s room was able to be locked via a twisting button style mechanism, which locks the door the outside. The door is automatically unlocked when opened from the inside. This type of locking mechanism allows the resident to lock their door if they wish, or asking staff to lock the door, but allowing them freedom of movement, as they are free to exit their room without being forced to ask for assistance to unlock the door. The evidence gathered during the investigation did not support the allegation(s) of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Coy Stevenson, Licensing Inspector at (804) 972-4700 or by email at coy.stevenson@dss.virginia.gov.

Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: An on-site inspection was conducted on February 03, 2025, from approximately 10:00 AM to 11:30 AM. A complaint was received by VDSS Division of Licensing on December 23, 2024, regarding allegations in the area(s) of: resident care The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of interviews conducted with staff: 1 Number of interviews conducted with residents: 3 Observations by licensing inspector: The resident?s identified in the complaint were appropriately dressed and groomed for the time of day and activities they were engaged in. There was a sufficient amount and appropriate type of hygiene products readily available for the residents. Additional Comments/Discussion: No evidence was gather to support the allegation that the facility is admitting residents whom they are not licensed to care, or have the necessary equipment or appropriately trained staff to provide care to residents. The evidence gathered during the investigation did not support the allegation of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Coy Stevenson, Licensing Inspector at (804) 972-4700 or by email at coy.stevenson@dss.virginia.gov.

Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: An on-site inspection was conducted on February 03, 2025, from approximately 10:00 AM to 11:00 AM. A complaint was received by VDSS Division of Licensing on December 23, 2024, regarding allegations in the area(s) of: resident care The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of interviews conducted with staff: 1 Observations by licensing inspector: Additional Comments/Discussion: The evidence gathered during the investigation did not support the allegation of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Coy Stevenson, Licensing Inspector at (804) 972-4700 or by email at coy.stevenson@dss.virginia.gov.

Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: The renewal process began on June 07, 2024. The licensing inspector arrived onsite at approximately 11:30 AM. The inspection on this date concluded at approximately 3:00 PM. On June 12, 2024, the licensing inspector arrived onsite at approximately 10:00 AM and concluded at approximately 1:00 PM. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 89 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 8 Number of staff records reviewed: 5 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 2 Observations by licensing inspector: Common areas of the facility were observed to include dining areas, recreational areas, lounge areas, nurse stations, medication storage areas. Observations of interactions between residents and employees of the facility were also made. Additional Comments/Discussion: No health or safety issues noted. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Coy Stevenson, Licensing Inspector at 804-972-4700 or by email coy.stevenson@dss.virginia.gov