The Haven Assisted Living @ Eleanor
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State Inspection History
State Inspections
Source: VA State Licensing Agency
Jan 21, 2026Routine
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 1-21-26 from 10:34 a.m.-12:45 p.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 4 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 2 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 2 Additional Comments/Discussion: The following items were also reviewed/observed during the inspection- facility documentation, facility postings, first aid kit, lunch meal, medication pass, medication administration records, and physician?s orders. An exit meeting was conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Kimberly Davis, Licensing Inspector at (804) 356-3572 or by email at Kimberly.M.Davis@dss.virginia.gov
Based on a review of resident records the facility failed to ensure that within the 30 days preceding admission, a person shall have a physical examination by an independent physician. Evidence: The record for Resident # 1 (admit date: 9-27-25) contained a Report of Physical Examination dated 9-30-25. This was confirmed by staff.
Based on a review of the facility?s first aid kit the facility failed to ensure that a complete first aid kit shall be on hand in each building at the facility, located in a designated place that is easily accessible to staff but not to residents. Items with expiration dates must not have dates that have already passed. Evidence: The facility?s first aid kit contained antiseptic towelettes and antiseptic ointment with an expiration date of 2024. This was confirmed by staff.
Oct 1, 2024Other
Based on a review of resident records the facility failed to ensure that the individualized service plan shall be signed and dated by the licensee, administrator, or his designee, (i.e., the person who has developed the plan), and by the resident or his legal representative. The plan shall also indicate any other individuals who contributed to the development of the plan, with a notation of the date of contribution. The title or relationship to the resident of each person who was involved in the development of the plan shall be included. These requirements shall also apply to reviews and updates of the plan. Evidence: The record for Resident # 1 contained an ISP
Dec 5, 2023Routine
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 12-5-23 from 10:00 a.m.-11:55 a.m. and 12-13-23 from 1:40 p.m.-2:35 p.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 6 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: 3 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 1 Additional Comments/Discussion: The following items were also reviewed/observed during the inspection- facility documentation, facility postings, first aid kit supplies, physician?s orders, medication pass, and medication administration records ( MAR
Based on observation during medication pass, the facility failed to ensure that no medication, dietary supplement, diet, medical procedure, or treatment shall be started, changed, or discontinued by the facility without a valid order from a physician or other prescriber. Medications include prescription, over-the-counter, and sample medications. Evidence: The December 2023 physician?s orders for Resident # 1 (med pass observation) stated ?Ensure Pudding Vanilla. Give 1 pudding cup by mouth 3 times a day with meals. Family supplies.? However, the resident was given Snack Pack chocolate pudding. (Photographic evidence was taken.)
Based on observation during medication pass, the facility failed to ensure that the resident's record shall contain the physician's or other prescriber's signed written order. Evidence: The record for Resident # 1 (med pass observation) contained physician?s orders for December 2023 that were not signed by the physician or other prescriber.
Based on observation during a tour of the facility, the facility failed to ensure that all furnishings, fixtures, and equipment, including furniture, window coverings, sinks, toilets, bathtubs, and showers, shall be kept clean and in good repair and condition. Evidence: -The knob on the closet door in Room # 2 was missing. -The ceiling fan in the living room was covered with a thick layer of dust. (Photographic evidence was taken).
Based on a review of the first aid kit the facility failed to ensure that first aid kits shall be checked at least monthly to ensure that all items are present and items with expiration dates are not past their expiration date. Evidence: The last documented date of the facility?s review of the first aid kit was December 2022.
Dec 9, 2022Routine
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 12-9-22 from 7:30 a.m.- 10:20 a.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 6 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: 3 Additional Comments/Discussion: The following items were also reviewed/observed during the inspection: facility postings, facility documentation, menu/breakfast meal, first aid kit, emergency food and water supplies, medication pass, physician?s orders, and Medication Administration Records ( MAR
Based on a review of facility documentation the facility failed to ensure that at least once every six months, all staff currently on duty on each shift shall participate in an exercise in which the procedures for resident emergencies are practiced. Evidence: The facility provided documentation of a ?Resident Emergencies Exercise? practiced for a missing resident that was last dated 1-7-22.
Dec 9, 2021Routine
An unannounced monitoring inspection was conducted by the licensing inspector on December 9, 2021 from 7:30 a.m.- 11:30 a.m. A census of 5 residents was reported. A sample of four resident records and three staff records were reviewed. A tour of the facility was conducted to include the observance of buildings and grounds, menu/breakfast meal, and emergency food/water supply. Medication pass observation was conducted and Medication Administration Records ( MAR
Based on a tour of the facility, the facility failed to ensure that a listing of all staff who have current certification in first aid or CPR was posted in the facility so that the information is readily available to all staff at all times. Evidence: The facility did not have a listing of all staff certified in first aid or CPR posted.
Based on a tour of the facility, the facility failed to ensure that each resident room contained a chair and a lamp for each resident. Evidence: -Room # 1 did not contain a lamp. -Room # 2 which has two residents did not contain a chair for each resident and contained only 1 lamp. (Photograph evidence was taken of the areas.)
Based on a tour of the facility the facility failed to store cleaning supplies and other hazardous materials in a locked area. Evidence: -Cleaning products or other hazardous were observed in the main resident bathroom that were not in a locked area. -Cleaning products were exposed under the kitchen sink as the cabinet door was missing. (Photograph evidence was taken of these areas.)
Based on a tour of the facility the facility failed to ensure that the interior and exterior was maintained in good repair. Evidence: -The front porch contained multiple areas of chipped paint. -The back deck contained multiple areas of chipped paint and an area of damaged wood. -The wall in the main hallway contained long black marks. -The wall in the dining room contained black marks. (Photograph evidence was taken of the areas).
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