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Nursing Home · Great Neck, NY
15 St Pauls Place, Great Neck, NY 11021
Map location from our source data
Medicare overall rating
1 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 214 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Medicare rates this facility 1 out of 5 overall. Medicare reports an average of 0.39 registered-nurse hours per resident per day. Ask how coverage varies across shifts. The latest standard survey recorded 8 findings, above the NY average of 7.6. Review the inspection findings, ask which corrective actions are complete, and discuss the support your family member would receive.
The Grand Rehabilitation and Nursing at Great Neck receives highly polarized reviews, with many families praising the facility's physical cleanliness, recent renovations, and effective physical therapy department. However, a significant number of reviewers report severe neglect, including unresponsiveness to call bells, poor communication, and issues with basic patient hygiene and nutrition. Families should be aware that while some report a 'grand' experience, others describe a facility that is dangerously understaffed and difficult to reach by phone.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are deeply split between staff being 'amazing' and 'caring' versus 'unprofessional,' 'incompetent,' and 'resentful.'
A recurring theme is the inability to reach the facility by phone and a lack of updates from doctors or management.
The majority of reviewers, even some with mixed experiences, acknowledge the facility is clean and well-maintained.
While some praise the food, multiple reviewers complain about poor quality, lack of variety, and awkward meal times.
Some reviewers mention bingo and activities, but it is not a primary focus of most feedback.
Multiple reports of missed or incorrect medication administration and lack of pain management.
Reviewers note that the facility is poorly equipped to handle the specific needs of patients with dementia.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 154 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The therapists here are top notch. When my sister was admitted, we did not know if she would make it. She was here for almost 8 months and she developed a strong relationship with the staff.”
“The rehab had a handful of good nurses and aides and therapists. Aside from that the doctors are not equipped to be doctors and have absolutely no communication with you whatsoever even after repeated calls and messages.”
“My grandma went into the Grand after a fall, she had dementia but the nurses never checked on her. She would says she wasn't hungry and they wouldn't encourage her to eat. She couldn't feed herself and they wouldn't help her.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows a concerning pattern with 40 deficiencies across three surveys, including one complaint-triggered issue involving medical records protection that families reported. The most recurring problems involve fire safety systems (sprinkler maintenance, smoke barriers), infection control programs, and care planning development. While all deficiencies show correction dates, the persistence of issues across multiple years—particularly with fire safety and infection control appearing in each survey period—suggests ongoing operational challenges that families should discuss during visits.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Provide at least two remote exits on each floor or fire section of the building.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Egress Deficiencies
Provide at least two remote exits on each floor or fire section of the building.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
The Grand Rehabilitation and Nursing at Great Neck
for profit
The Grand Healthcare
16 facilities nationwide
Chain avg rating: 1.8/5 · Rank 8 of 16
Owners
Strauss, Jeremy
Owner
Strauss, Meryl
Owner
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with NY Dept. of Health. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
151 reviews from families & visitors
Official Website
Visit thegrandhealthcare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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