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Assisted Living

The Gardens of Nashville

Families consistently rate this highly — reviewers highlight compassionate and professional caregiving staff. Schedule a visit to confirm the fit.

1022 Eastern Avenue, Nashville, NC 2785662 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.5/5

based on 20 Google reviews

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What this means for your family

This facility has a long-standing reputation for excellence and a very caring staff that many families trust. However, recent reviews suggest a decline in service consistency and management communication, so you should specifically ask about recent staffing changes and how they handle resident/family inquiries.

Google Reviews

Google Reviews

20 reviews analyzed
The Gardens of Nashville is highly regarded by many families for its professional, caring staff and clean, welcoming environment. While many residents thrive here, some recent feedback highlights concerns regarding interpersonal communication with management and inconsistent cleanliness in certain areas.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean8.0Activities9.0MedsN/AMemoryN/AComms4.0Value2.0

Strengths

  • Compassionate and professional caregiving staff
  • Clean and well-maintained facility
  • Welcoming and friendly atmosphere
  • Smooth transition process for new residents

Concerns

  • Difficult communication with management and certain staff members (mentioned by 2 reviewers)
  • Inconsistency in cleanliness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02021(2)5.02022(1)5.02023(5)4.82024(8)3.02025(4)

Distribution

5
17
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How They Respond to Reviews

25%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard such wonderful things about how welcoming and friendly the atmosphere is here; what are some of the favorite social activities or group outings the residents enjoy together?
  • 2Since we want to make sure the move is as easy as possible, could you walk us through what the transition process looks like for a new resident during their first week?
  • 3How does the care team communicate important daily updates or changes in health to family members to ensure we are always in the loop?
  • 4What is your protocol for handling medical emergencies or urgent care needs during the overnight hours?
  • 5We noticed how much you value resident care in your responses to families; how do you ensure that the high standard of cleanliness and facility maintenance is consistent across all areas of the building?
  • 6Could you help us understand the all-inclusive nature of the monthly pricing and what specific services or amenities are included in that cost?

Personalized based on this facility's data


Key Review Excerpts

The Gardens of Nashville has been absolutely wonderful with the care of my father. It was difficult to get to this step with his care. They have all made the transition simple and easy.

Family member of a resident · 2024★★★★★

From the lobby area, down the hallway, and into the rooms, it is clean & smells clean! Most facilities is reeking urine & feces smell. Staff definitely take pride with keeping up!

Family member of a resident · 2022★★★★★

The staff were very professional from the moment I stepped in until I left! One of the things i noticed the most was the smiles on the faces of the residents and the cleanliness of the facility!!

Visitor · 2025★★★★★
Source: 20 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

11total
14deficiencies
Sep 26, 2024Complaint
Other RequirementsD 105

The facility failed to maintain building and equipment in a safe and operating condition. Specifically, the call bell system was not working properly to alert staff via the pager system, and shared bathroom sink plumbing equipment was not in good operating condition.

Sep 26, 2024Complaint
Other RequirementsD105

The facility failed to maintain the building and equipment in a safe and operating condition. Specifically, the electronic call bell system was not functioning properly to alert staff, and shared bathroom sink plumbing equipment was not operating in good condition.

Jun 9, 2023Follow-up
Medication OrdersD 344

The facility failed to contact the prescribing practitioner to clarify medication orders for a resident receiving insulin. Specifically, the facility did not address the need for order adjustments when the resident missed multiple doses of insulin due to scheduled dialysis treatments.

Jun 9, 2023Follow-up
Medication OrdersD344

The facility failed to contact the prescribing practitioner to clarify medication orders for one resident. Specifically, the resident missed multiple doses of Humalog KwikPen insulin at 3:00 PM on various dates in April, May, and June 2023 because the resident was at dialysis and the order was not clarified to account for the resident's absence.

Sep 1, 2021Follow-up
Health Care Referral and Follow-up10A NCAC 13F .0902(b)

The facility failed to ensure referral and follow-up for 4 out of 5 sampled residents. Specifically, Resident #4 did not have an appointment scheduled for a required diabetic eye examination after receiving a referral from their primary care provider.

Sep 1, 2021Follow-up
Health CareD 273

The facility failed to ensure proper referral and follow-up for a resident's healthcare needs. Specifically, the facility did not ensure an appointment was scheduled for a diabetic eye examination after receiving a referral from the resident's primary care provider in April 2021.

Jan 6, 2016Follow-up
Housekeeping And FurnishingsD 074

The facility failed to maintain clean and good repair of walls, ceilings, and floors. Specific issues included torn drywall, brown staining on floor moldings, unpainted wall patches, and holes in ceilings in resident rooms and hallways.

Nutrition And Food ServiceD 296

The facility failed to provide matching therapeutic diet menus for physician-ordered diets. Specifically, for four sampled residents on no added salt/low concentrated sweets diets, there was no corresponding therapeutic menu available for food service staff guidance.

Jan 6, 2016Follow-up
Housekeeping And FurnishingsD 074

The facility failed to maintain walls, ceilings, and floors in a clean and good state of repair. Specific observations included torn drywall, unpainted patches, peeling wallpaper, and brown staining on floor moldings and walls in resident rooms and hallways.

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References & Resources

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