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Nursing HomeMedicaid

Autumn Care of Nash

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1210 Eastern Avenue, Nashville, NC 2785660 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 47 Google reviews

5
4
3
2
1
Autumn Care of Nash Nursing Home in Nashville, NC — Street View
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What this means for your family

While the facility's rehabilitation team is highly regarded for helping patients regain mobility, the recurring reports of neglect and hygiene issues are significant red flags. If you choose this facility, you must be a constant, active advocate for your loved one and monitor their daily care closely, as staffing consistency appears to be a major vulnerability.

Google Reviews

Google Reviews

47 reviews on Google
Autumn Care of Nash receives highly polarized feedback, with many families praising the rehabilitation services and individual staff members, while others report severe neglect and communication failures. Several reviewers have raised alarming concerns regarding patient safety, including reports of bedsores, falls, and poor hygiene, suggesting inconsistent quality of care.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean4.0Activities8.0MedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Effective physical and occupational therapy
  • Attentive and compassionate individual staff members
  • Clean and well-maintained facility environment
  • Strong support for short-term rehab recovery

Concerns

  • Neglect and poor hygiene (e.g., bedsores, unwashed patients) (mentioned by 3 reviewers)
  • Understaffing and slow response times (mentioned by 3 reviewers)
  • Poor communication and difficulty reaching staff/management (mentioned by 3 reviewers)
  • Unprofessional staff attitude and lack of care (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'19(1)'21(6)'23(5)'25(7)'26(11)

Distribution · 47 analyzed

5
33
4
2
3
0
2
1
1
11

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much the management engages with the community through online feedback; how do you typically use resident and family suggestions to improve the facility?
  • 2We have heard great things about the physical and occupational therapy programs here; could you tell us more about how the therapists work with residents during their recovery?
  • 3What specific protocols do you have in place to ensure consistent hygiene and personal care for residents throughout the day and night?
  • 4How does the nursing team ensure that communication remains clear and timely between the staff and family members regarding a resident's daily health updates?
  • 5Could you describe the dining experience, specifically how the meal service is managed to ensure everyone receives nutritious and well-prepared food?
  • 6What is the process for handling medical emergencies or sudden changes in a resident's condition after regular business hours?

Personalized based on this facility's data


Key Review Excerpts

The PT and OT staff worked diligently with her to get her mobility better than it was prior to the fracture. They never gave up on her and supported her every step of the way!!

Rehab patient's family · 2024★★★★★

My aunt Peggy has since passed away! They did not change her timely very poor conditions and my Aunt has now passed away due to BED SORES!

Long-term resident's family · 2026☆☆☆☆

Like anything or anyplace that is taking care of your loved one, you need to be their advocate and be there to assist in their care if you can. The people for the most part have everyone's best interest in mind and try to help.

Long-term resident's family · 2024★★★★
Source: 47 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.68hrs
90%
Registered nurses for medical care
Total Nursing
3.74hrs
91%
All nurses + aides combined
Staff Turnover
44%
Lower is better (< 30% = good)
RN Turnover
36%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

1

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility66.7%
Worse than Avg
Here
66.7%
US
95.5%
NC
94.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility65.8%
Worse than Avg
Here
65.8%
US
93.4%
NC
91.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility12.4%
Worse than Avg
Here
12.4%
US
12.1%
NC
5.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility11.2%
Worse than Avg
Here
11.2%
US
4.9%
NC
5.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility19.3%
Worse than Avg
Here
19.3%
US
14.4%
NC
16.4%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility3.7%
Better than Avg
Here
3.7%
US
5.3%
NC
7.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility81.8%
Better than Avg
Here
81.8%
US
79.8%
NC
78.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility80.4%
Mixed vs Avgs
Here
80.4%
US
81.8%
NC
80.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.7%
Worse than Avg
Here
1.7%
US
1.6%
NC
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
Above state avg (5.6)
5 complaint-triggered

Families reported multiple complaints leading to 5 deficiencies, including recurring issues with resident rights violations, medical records management, and care planning that persist across recent surveys. The facility shows a pattern of problems with resident dignity, protection of belongings, and proper documentation spanning from 2023 to 2025, though all deficiencies have correction plans in place.

Jul 30, 2025Complaint
3
0602Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0550Potential for harm · IsolatedResolved (past non-compliance)

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Jul 30, 2025Routine
4
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0755Potential for harm · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0628Minimal · PatternCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

May 22, 2025Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jun 13, 2024Routine
10
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0161Potential for harm · PatternCorrected

Construction Deficiencies

Use approved construction type or materials.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0500Potential for harm · IsolatedCorrected

Services Deficiencies

Meet other general requirements that are deficient.

Jun 13, 2024Complaint
1
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Feb 9, 2023Routine
7
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0584Minimal · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Autumn Care of Nash

Organization Type

for profit

Chain Affiliation

Chain Name

Saber Healthcare Group

Chain Size

127 facilities nationwide

Chain avg rating: 3.0/5 · Rank 69 of 125

Ownership & Management

Owners

Shg Autumn, LLC

Owner · Organization

100%

Weisberg, William

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Ohi Asset Nashville Lp5% or Greater Security InterestVolpe, BenjaminOfficer / DirectorWeisberg, WilliamOfficer / DirectorNicoluzakis, GregoryOfficer / DirectorVolpe, BenjaminOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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