The Forum at Memorial Woods
Families consistently rate this highly — reviewers highlight exceptional culinary program and food quality. Schedule a visit to confirm the fit.
based on 104 Google reviews
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What this means for your family
The Forum at Memorial Woods is an excellent choice if you prioritize high-quality dining and a warm, family-like atmosphere in memory care. However, if your loved one requires intensive skilled nursing, you should specifically inquire about staffing levels and response times during evening and weekend shifts.
Google Reviews
Google Reviews
104 reviews on Google“The Forum at Memorial Woods is highly regarded for its exceptional dining experience, particularly the quality of food provided by Chef Tina, and its compassionate, long-term staff members. While many families praise the memory care and the warm, resort-style atmosphere, some reviewers have raised concerns regarding inconsistent service speed in the dining room and historical issues with staffing levels in skilled nursing.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional culinary program and food quality
- Compassionate and dedicated caregiving staff
- Vibrant resident activities and social engagement
- Beautifully renovated and well-maintained facilities
Concerns
- Inconsistent dining service speed and wait times (mentioned by 2 reviewers)
- Staffing shortages in skilled nursing/care areas (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 109 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently mention specific staff members (like Chef Tina or Gale) and specific details mentioned in the reviews. While most responses are celebratory, they also attempt to address negative feedback with empathy and an invitation to discuss matters privately.
Questions for Your Tour
- 1The food quality here seems to be a real highlight; could you tell me more about the culinary program and how much input residents have in the daily menus?
- 2I noticed the facility has been beautifully renovated; how do these updated spaces specifically support the needs of residents in the memory care wing?
- 3With such a vibrant social calendar, what are some of the most popular group activities or outings that residents look forward to each week?
- 4How does the care team manage staffing levels during busy shifts to ensure that everyone receives consistent attention, especially during meal times?
- 5In the event of a medical emergency or a change in health needs during the night, what is the specific protocol for notifying the family and providing care?
- 6I see that the management team is very responsive to feedback; how does the facility use resident and family input to improve day-to-day services?
Personalized based on this facility's data
Key Review Excerpts
“The apartments are spacious and beautifully renovated with stunning views, and the common areas feel luxurious yet welcoming. The staff is genuinely caring and attentive, the dining is excellent, and there’s always something fun going on—activities, live music, and great events.”
“Moving our dad into memory care this past October was a huge adjustment, but it’s been a life-changing blessing. My brother and I are finally at ease knowing our Dad is in caring environment.”
“The food has NOT gotten any better! Wait staff are "short" with residents -- totally unacceptable. Issues continue and are not addressed completely and finally.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The Forum at Memorial Woods has had two recorded inspection events, with the most recent in January 2021 involving a health code violation regarding medication counseling records. Previous inspections in late 2018 identified several life safety code deficiencies related to fire safety, building maintenance, and lighting, most of which were corrected by early 2019.
Jan 5, 2021Routine
Health Code (1 violations)
The facility either failed to provide required counseling to residents who self-administer medications or failed to maintain a written counseling record.
Dec 18, 2018Routine10Report
Life Safety Code (9 violations)
The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.
The facility failed to ensure that locking devices on control doors released when a switch or button was activated at the monitoring station and at the main staff station.
The facility failed to provide exit signs with emergency power.
The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to provide operable windows or powered exhaust that is required for all odor-producing rooms.
The facility failed to provide a manual fire alarm pull within five feet of each exit door with a sign stating, "Pull to release door in emergency."
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure the building was kept in good repair.
Ownership & Operations
Who Operates This Facility
Snh Longhorn Tenant LLC
for profit
AMERICAN TRUST SENIOR CARE, LLC
LISA ANN GRAY
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
104 reviews from families & visitors
Official Website
Visit theforumatmemorialwoods.seniorlivingnearme.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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