The Episcopal Church Home
Strong Medicare quality ratings; families often praise strong sense of community in independent living. Still worth an in-person visit.
based on 31 Google reviews
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What this means for your family
The Episcopal Church Home offers a highly regarded independent living community with strong social engagement. However, families considering the skilled nursing or rehab units should be aware of reports regarding staffing shortages and inconsistent care; we recommend asking specifically about nurse-to-patient ratios and staff training protocols during your tour.
Google Reviews
Google Reviews
31 reviews on Google“The Episcopal Church Home receives high praise from independent living residents who value the strong sense of community and supportive environment. However, families of those in skilled nursing and rehab report significant concerns regarding staffing levels, inconsistent care quality, and communication issues.”
Quality Themes
Tap a score for detailsStrengths
- Strong sense of community in independent living
- Attentive and caring staff in memory/skilled care
- Effective rehab therapy programs
- Responsive to resident concerns in independent living
Concerns
- Understaffing leading to long wait times for assistance (mentioned by 2 reviewers)
- Inconsistent quality of nursing care and neglect (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Since the staff is so highly rated for their attentiveness, how do you ensure that level of care remains consistent during busy shifts or when residents need help with frequent call lights?
- 2We noticed how much the community values the responsiveness of the team in independent living; what kind of social activities or community events do you have planned for the residents this month?
- 3Could you walk us through your specific protocols for medication management to ensure everything is handled accurately and on schedule?
- 4With such a strong reputation for your rehab therapy programs, how do you work with families to track a resident's progress during their recovery?
- 5In the event of a medical emergency during the night, what is the immediate process for notifying the family and coordinating care?
- 6How does the small size of the facility, with 26 residents, help create a personalized experience for someone transitioning into skilled nursing care?
Personalized based on this facility's data
Key Review Excerpts
“The staff in both areas are attentive, respectful, and caring. The activities staff works very hard to plan activities and engaged residents in activities that suit their abilities.”
“The therapy staff did a great job to encourage me and keep me motivated through the post surgical pain. I was able to return to full-time work 8 weeks after my surgery.”
“It is understaffed, waiting for 20-25 minutes many times for a lift to tranfer my mother. Only had one working until we complained. When my mother progressed to a board transfer, most of the staff were not trained on how to do it.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
7
measures
5
measures
2
measures
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
One family filed a complaint about safety hazards, which the facility has corrected. The Episcopal Church Home's deficiencies primarily involve fire safety systems, emergency preparedness, and care planning. Most issues appear to be building infrastructure problems that recur across surveys, though the facility corrects them when cited. Consider asking about their maintenance protocols and accident prevention measures during your visit.
Aug 15, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 15, 2025Routine6
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop a communication plan.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Oct 27, 2022Routine6
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Dec 13, 2019Routine8
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Federal Penalties
Fine
Aug 15, 2025
$10,364
Ownership & Operations
Who Operates This Facility
The Episcopal Church Home
nonprofit
Chain Affiliation
Episcopal Retirement Homes, INC.
3 facilities nationwide
Chain avg rating: 4.7/5 · Rank 3 of 3 (Worst)
Ownership & Management
Owners
Episcopal Church Home Foundation INC
Owner · Organization
Episcopal Retirement Services
Owner · Organization
Episcopal Retirement Homes, INC.
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit episcopalretirement.com
Medicare data downloads
Original nursing home datasets
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