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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 201 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
3 findings in latest survey
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 79% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
The Elms Rehab and Healthcare Center of Cranbury receives highly polarized feedback, with many families praising the physical therapy team and the facility's cleanliness, while others report severe neglect and staffing shortages. While some reviewers describe a warm, professional environment, a significant number of negative reviews cite issues with basic hygiene, slow response times, and poor communication, particularly following a change in ownership.
Quality Themes
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Concerns
Rating Trends
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Distribution · 204 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“The physical therapy helped him walk when he was in so much pain that he could not walk at all. The therapists were very patient and hardworking.”
“My brother was a patient after hip surgery He was there for 2 weeks. We took him out because he never was even offered a wash basin or tooth brushing assistant. The food was cold and not edible.”
“The administrator, Rafi, was excellent very present and involved. I was pleasantly surprised to see an administrator so engaged, especially since we didn’t experience that last year.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints that triggered deficiencies related to accident prevention, safety supervision, and failure to report suspected abuse, raising concerns about resident protection and facility oversight. The facility shows recurring issues with safety systems (fire alarms, sprinklers, emergency power), care planning, and building safety requirements that span multiple surveys from 2021 to 2024. While all deficiencies show correction dates, the pattern of repeated safety and care management problems suggests ongoing operational challenges families should investigate further.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Egress Deficiencies
Have horizontal exits used in accordance with safety requirements.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Dec 20, 2024
$57,282
The Elms Rehab and Healthcare Center of Cranbury
for profit
Atlas Healthcare
29 facilities nationwide
Chain avg rating: 3.8/5 · Rank 16 of 28
Owners
Cranbury Snf Operations Holdings LLC
Owner · Organization
Malt Family Trust
Owner (parent company) · Organization
Sgs 2010 Family Trust
Owner (parent company) · Organization
Tyh 2017 Trust
Owner (parent company) · Organization
Herzka, David
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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Official Website
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