The Drake
Limited public data on The Drake. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 22 Google reviews
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What this means for your family
The clinical care and cleanliness at The Drake are standout features that provide peace of mind for resident safety. However, you should prepare for potential administrative hurdles; we recommend verifying all placement timelines and communication protocols in writing, as multiple families have experienced significant delays and lack of transparency during the intake process.
Google Reviews
Google Reviews
22 reviews on Google“Families will find a facility praised for its exceptionally clean environment and a highly dedicated caregiving and physical therapy team. However, there are significant, recurring complaints regarding the administrative admissions process, specifically regarding lack of transparency, delayed communication, and difficulty reaching management.”
Quality Themes
Strengths
- Exceptional cleanliness and well-maintained building
- Compassionate and attentive caregiving staff
- Engaging activities and event programming
- High-quality physical therapy services
Concerns
- Unreliable administrative communication and follow-up (mentioned by 4 reviewers)
- Lack of transparency in the admissions and placement process (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how clean and well-maintained the building is; could you show us some of the common areas and the dining room?
- 2What kind of weekly activity calendar do you have planned to keep residents engaged and social?
- 3How does the care team handle medical emergencies or changes in health needs during the overnight hours?
- 4If we have questions about my loved one's care or updates on their well-being, what is the best way to ensure we get a timely response from the administration?
- 5Can you walk us through the specific steps of the admissions process so we know exactly what to expect during the transition?
- 6We noticed you respond to feedback from the community; how does the facility use resident and family input to improve daily operations?
Personalized based on this facility's data
Key Review Excerpts
“The Drake facility hands down has the best team of caregivers I’ve ever encountered. Rare in 2026 to find people who genuinely care for helping others.”
“My mom spent nearly a year here and the staff made her feel safe, loved and at home. I was able to sleep at night knowing she was being taken care of.”
“The facility stays clean and staff are great. The Activity Director is wonderful and truly cares for the residents which is evident in the many events and activities she plans!”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Dec 11, 2025Follow-up
The facility failed to notify the local Department of Social Services (DSS) regarding an incident involving a resident who sustained a fall injury. Resident #4 suffered a laceration to the forehead/eyebrow region following an unwitnessed fall, which required hospitalization.
Dec 11, 2025Follow-up
The facility failed to notify the local Department of Social Services (DSS) regarding an incident involving a resident who sustained a laceration to the forehead following an unwitnessed fall. While the incident occurred on 11/22/25, the report was not submitted to DSS until 12/02/25, exceeding the required reporting timeline.
Oct 2, 2025Complaint
The facility failed to ensure that an admission care plan was properly completed and authorized. Specifically, for one of six sampled residents, the care plan lacked the required signatures from both the assessor and the Primary Care Provider within the mandated 15-day timeframe.
Oct 2, 2025Complaint
The facility failed to ensure proper referral and follow-up for acute health care needs for two residents. Specifically, the facility failed to obtain a STAT x-ray that was ordered for Resident #1 and failed to notify a provider regarding blood sugar levels greater than 400 for Resident #2.
Jul 30, 2025Complaint
The facility failed to ensure required aide duty hours were met on first and second shifts for a census of 25 to 28 residents. Specifically, the facility failed to meet the required staffing hours for 5 out of 42 shifts reviewed.
Jul 30, 2025Complaint
The facility failed to meet required staffing levels for a census of 21 residents. Specifically, the facility did not provide the required minimum of 16 hours of aide duty for the first and second shifts as mandated by state regulations.
Jan 4, 2024Other
The facility failed to ensure that one of three sampled residents had a Special Care Unit (SCU) resident profile completed within 30 days of admission. Specifically, Resident #4, admitted on 11/06/23, did not have the required profile documented despite being in the SCU for the required level of care.
Jan 4, 2024Other
The facility failed to ensure that one of three sampled residents had a Special Care Unit (SCU) resident profile completed within 30 days of admission. Specifically, Resident #4, admitted on 11/06/23, did not have the required profile documented despite being recommended for the SCU level of care.
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References & Resources
Google Maps
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Google Reviews
22 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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