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based on 23 Google reviews
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Every family's needs are unique. We encourage you to visit The Drake in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Families will find a facility praised for its exceptionally clean environment and a highly dedicated caregiving and physical therapy team. However, there are significant, recurring complaints regarding the administrative admissions process, specifically regarding lack of transparency, delayed communication, and difficulty reaching management.
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Key Review Excerpts
“The Drake facility hands down has the best team of caregivers I’ve ever encountered. Rare in 2026 to find people who genuinely care for helping others.”
“My mom spent nearly a year here and the staff made her feel safe, loved and at home. I was able to sleep at night knowing she was being taken care of.”
“The facility stays clean and staff are great. The Activity Director is wonderful and truly cares for the residents which is evident in the many events and activities she plans!”
Source: NC Division of Health Service Regulation
The facility failed to notify the local Department of Social Services (DSS) regarding an incident involving a resident who sustained a fall injury. Resident #4 suffered a laceration to the forehead/eyebrow region following an unwitnessed fall, which required hospitalization.
The facility failed to notify the local Department of Social Services (DSS) regarding an incident involving a resident who sustained a laceration to the forehead following an unwitnessed fall. While the incident occurred on 11/22/25, the report was not submitted to DSS until 12/02/25, exceeding the required reporting timeline.
The facility failed to ensure proper referral and follow-up for acute health care needs for two residents. Specifically, the facility failed to obtain a STAT x-ray that was ordered for Resident #1 and failed to notify a provider regarding blood sugar levels greater than 400 for Resident #2.
The facility failed to ensure that an admission care plan was properly completed and authorized. Specifically, for one of six sampled residents, the care plan lacked the required signatures from both the assessor and the Primary Care Provider within the mandated 15-day timeframe.
The facility failed to ensure required aide duty hours were met on first and second shifts for a census of 25 to 28 residents. Specifically, the facility failed to meet the required staffing hours for 5 out of 42 shifts reviewed.
The facility failed to meet required staffing levels for a census of 21 residents. Specifically, the facility did not provide the required minimum of 16 hours of aide duty for the first and second shifts as mandated by state regulations.
The facility failed to ensure that one of three sampled residents had a Special Care Unit (SCU) resident profile completed within 30 days of admission. Specifically, Resident #4, admitted on 11/06/23, did not have the required profile documented despite being recommended for the SCU level of care.
The facility failed to ensure that one of three sampled residents had a Special Care Unit (SCU) resident profile completed within 30 days of admission. Specifically, Resident #4, admitted on 11/06/23, did not have the required profile documented despite being in the SCU for the required level of care.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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