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Assisted Living

Terrabella Harrisburg

Families consistently rate this highly — reviewers highlight engaging social activities and outings. Schedule a visit to confirm the fit.

6200 Roberta Road, Harrisburg, NC 2807596 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.4/5

based on 49 Google reviews

5
4
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What this means for your family

This facility excels at providing a vibrant social life and high-quality dining for residents. However, if your loved one has severe dementia or requires high-intensity monitoring, you should investigate their ability to handle challenging behaviors, as some families have reported difficulty with accommodations and staffing levels.

Google Reviews

Google Reviews

49 reviews on Google
TerraBella Harrisburg is highly regarded by many families for its warm, family-like atmosphere and engaging activity programs, including themed concerts and outings. While many praise the compassionate care and cleanliness, some families have reported significant difficulties with staff responsiveness, medication management during transitions, and a lack of support for residents with challenging dementia behaviors.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean10.0Activities10.0Meds4.0Memory7.0Comms8.0ValueN/A

Strengths

  • Engaging social activities and outings
  • Compassionate and friendly caregiving staff
  • Clean and well-maintained environment
  • Welcoming and inclusive community atmosphere

Concerns

  • Staffing shortages and high workload (mentioned by 2 reviewers)
  • Difficulty accommodating challenging dementia behaviors (mentioned by 2 reviewers)
  • Initial medication management errors during transitions (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.62024(12)4.12025(17)4.02026(1)

Distribution · 30 analyzed

5
23
4
2
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0
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1
5

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It's wonderful to see how much you engage with your residents' feedback; how does the management team use resident and family input to improve the community?
  • 2We've heard great things about your social outings; could you walk us through some of the specific activities or trips planned for the residents this month?
  • 3What specific protocols do you have in place to ensure medication is managed accurately, especially during the first few weeks of a new resident's transition?
  • 4How does the care team approach managing more complex or challenging behaviors for residents who may be experiencing cognitive decline?
  • 5With a community of this size, how do you ensure that the staff can provide personalized attention to each resident even during busy shifts?
  • 6In the event of a medical emergency during the night, what is the immediate process for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

He was surrounded by top notch, caring staff that made every holiday a major party. He enjoyed the concerts with Elvis and Johnny Cash impersonators, Men’s outings to the car museum and restaurants, bingo, Bible study, church, and the entire staff that catered to his every need.

Long-term resident's family · 2025★★★★★

The comments were the Chef could work in any fine restaurant, the workers treat everyone special, if I have to be somewhere I'm glad it's here.

Local Pastor/Community Member · 2025★★★★★

I love there are only 16 residents. It's small and the caregivers really know and understand the residents. If they see something that's slightly off or unusual, they contact me right away.

Memory care family member · 2024★★★★★
Source: 49 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

5total
6deficiencies
Mar 11, 2026Follow-up
Qualifications Of Medication StaffD 125

The facility failed to ensure that 2 of 3 sampled medication aides had completed all required training, including the 5, 10, or 15-hour Medication Aide training, prior to administering medications. Specifically, one staff member lacked documentation for their 10-hour course and the date of their 5-hour course, while another staff member had no documentation of any required medication training course.

Jun 19, 2024Follow-up
Tuberculosis Test, Medical Exam & ImmunizationsD 234

The facility failed to ensure that two out of five sampled residents were tested for Tuberculosis (TB) disease in compliance with required guidelines. Specifically, one resident had no record of a TB screening evaluation, and another lacked documentation of a required second-step TB skin test.

Jun 19, 2024Follow-up
Tuberculosis Test, Medical Exam & ImmunizationsD234

The facility failed to ensure that 2 out of 5 sampled residents were tested for Tuberculosis (TB) disease in compliance with public health guidelines. Specifically, one resident had no record of a TB screening evaluation, and another had a documented negative skin test but lacked the required second-step TB skin test.

Medication AdministrationD1004

The facility failed to maintain accurate medication administration records (MAR) as required by regulation. The documentation must include specific details such as the resident's name, medication strength, dosage, instructions, and documentation of any omissions or refusals.

Nov 16, 2022Complaint
Nutrition and Food ServiceD283

The facility failed to protect food and beverages from contamination due to a heavy build-up of black substance and slimy yellowish residue in the kitchen ice machine. Additionally, several food items in the walk-in pantry, including cocoa, mashed potatoes, and egg noodles, were found partially opened without being properly sealed or labeled with an opened date.

Nov 16, 2022Complaint
Nutrition and Food ServiceD 283

The facility failed to ensure foods were protected from contamination. Specifically, the kitchen ice machine had a heavy build-up of a black substance and slimy residue that was in contact with the ice, and food items in the pantry were not properly sealed or dated when opened.

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References & Resources

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