The Country Club of La Cholla
Families consistently rate this highly — reviewers highlight welcoming and professional sales/tour staff. Schedule a visit to confirm the fit.
based on 84 Google reviews
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What this means for your family
This facility is excellent for independent living, with highly praised staff and a vibrant social atmosphere. However, if your loved one requires assisted living, you must perform rigorous due diligence regarding hygiene standards and verify that all billing and care level changes are communicated in writing well in advance.
Google Reviews
Google Reviews
84 reviews analyzed“Families often praise the facility for its welcoming atmosphere and the exceptional professionalism of the sales and management staff, particularly Sarah Rivera. While many residents enjoy the social activities and high-quality dining, there are serious allegations regarding neglect in assisted living and lack of transparency regarding billing and care levels.”
Quality Themes
Tap a score for detailsStrengths
- Welcoming and professional sales/tour staff
- Warm, family-like community atmosphere
- High-quality dining and meal variety
- Active social calendar and amenities
Concerns
- Allegations of neglect and poor hygiene in assisted living
- Lack of transparency regarding billing and care level changes (mentioned by 2 reviewers)
- Inconsistent food service quality (temperature and presentation)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how responsive the management is to feedback; how does the team use resident and family input to improve daily operations?
- 2The dining variety looks impressive, but how do you ensure meals are served at the ideal temperature and presented consistently for every resident?
- 3We'd love to hear more about the social calendar—what are some of the most popular group activities or amenities that residents enjoy together?
- 4Could you walk us through the process of how care levels are assessed and how you communicate any changes in service or billing to the family?
- 5What specific protocols are in place to ensure the highest standards of cleanliness and hygiene are maintained in the assisted living wings?
- 6In the event of a medical emergency during the night, what is the immediate procedure for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“I am stunned by the improvement in my stepdad's health after just a couple of weeks at La Cholla. It's like we "got Gary back."”
“The dining program has made strides and the food is delicious . The community is truly “Home “ for those that live there .”
“When we finally moved my mother-in-law out of this horrible place, she had bedsores and feces dried on her backside. They did nothing but neglect her and her needs.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Oct 8, 2025ComplaintCleanReport
No deficiencies were found during the on-site investigation of complaints 00145900, 00128190, and 00128189 conducted on October 8, 2025.
Jun 10, 2025ComplaintCleanReport
No deficiencies were found during the on-site investigation of complaint 00132882 conducted on June 10, 2025.
May 27, 2025Complaint
The following deficiency was found during the on-site investigation of complaint 00131687 conducted on May 27, 2025:
Based on record review and interview, the manager failed to ensure a medication administered to a resident was documented in the resident's medical record, for five of five sampled residents. Findings include: A review of controlled substance logs for R1, R2, R3, R4, and R5 revealed multiple single doses of opioid medications had been signed out from each resident's supply. However, the medication administration records (MARs) for each resident at the time those opioids were signed out did not include documentation of administration of those medications. In an interview, E1 acknowledged the provided documentation of medications administered to each resident did not match the documentation of opioids removed from the medication cart.
Mar 25, 2025RoutineCleanReport
No deficiencies found during this inspection.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
84 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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