Mary & Pete's Assisted Living
Families consistently rate this highly — reviewers highlight compassionate and loving nursing staff. Schedule a visit to confirm the fit.
based on 26 Google reviews
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What this means for your family
This facility is an excellent choice if you are looking for a warm, home-like environment where staff treat residents with genuine affection. However, because there are highly specific allegations regarding difficult communication with ownership, you should prioritize meeting the administrator personally to ensure their communication style meets your family's needs.
Google Reviews
Google Reviews
26 reviews analyzed“Families considering Mary & Pete's can expect a highly compassionate, home-like environment where staff are frequently praised for treating residents like family. While the vast majority of reviews highlight exceptional care and cleanliness, there are isolated, severe allegations regarding poor communication and unprofessionalism from ownership.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and loving nursing staff
- Clean and well-maintained residential setting
- Smooth transitions from hospital/rehab
- High level of resident dignity and respect
Concerns
- Allegations of unprofessionalism and poor communication from ownership (mentioned by 2 reviewers)
Rating Trends
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Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard such wonderful things about how compassionate and loving the nursing staff is here; how do you foster that culture of care among your team?
- 2The facility looks incredibly clean and well-maintained; what is your routine for ensuring the residential areas stay comfortable for everyone?
- 3We are looking for a smooth transition for our loved one; how do you support residents moving directly from a hospital or rehab setting into your care?
- 4How do you ensure that communication remains clear and consistent between the administration and the families of residents?
- 5What does a typical day of social activities and engagement look like for the residents here?
- 6In the event of a medical emergency after hours, what is the specific protocol for contacting both the medical team and our family?
Personalized based on this facility's data
Key Review Excerpts
“The caregivers and staff were consistently kind, attentive, and genuinely loving. They took the time to get to enough her, laugh with her, and make her feel at home.”
“The facility is very homey, clean and the patients well attended to thanks to their loving staff! Our father was always clean and cared for 24/7!”
“The outstanding caring, kindness, warmth, knowledge, concern and communication are 5+ and have been for over 2 years.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Nov 24, 2025ComplaintCleanReport
No deficiencies were found during the on-site investigation of complaints 00149712 and 00149705, conducted on November 24, 2025.
Oct 10, 2025Routine
The following deficiencies were found during the on-site compliance inspection conducted on October 10, 2025:
Based on record review and interview, the manager accepted and retained a resident who was confined to a bed or chair without meeting the requirements of R9-10-814(B)(2). The deficient practice posed a risk if the facility was unable to meet a resident's needs. Findings include: 1. R9-10-814(B)(2) states, "A manager of an assisted living facility authorized to provide personal care services may accept or retain a resident who is confined to a bed or chair because of an inability to ambulate even with assistance if: the resident's primary care provider... examines the resident... at least once every six months throughout the duration of the resident's condition; reviews the assisted living facility's scope of services; and signs and dates a determination stating that the resident's needs can be met by the assisted living facility..." 2. A review of R2’s medical record revealed a current service plan for directed care services, which indicated R2 was bedbound. Further review of R2’s medical record revealed evidence of documentation indicating R2 was examined by a medical provider per R9-10-814(B)(2), was unavailable for review. 3. In an interview, E1 acknowledged R2 was non-ambulatory and was accepted into the facility in the same condition. E1 acknowledged R2’s medical record did not include the required determination per R9-10-814(B)(2). 4. In an exit interview, the findings were reviewed with E1, and no additional information was provided.
Jul 24, 2023Complaint
An on-site investigation of complaint AZ00197687 was conducted on July 24, 2023, and the following deficiencies were cited .
Based on documentation review, and interview, the manager failed to establish, document, and implement policies and procedures to protect the health and safety of a resident that cover methods by which the assisted living facility is aware of the general or specific whereabouts of a resident, based on the level of assisted living services provided to the resident and the assisted living services the assisted living facility is authorized to provide. The deficient practice posed a risk as the standards expected of employees in the policies and procedures were not followed. Findings include: 1. A review of the facility's policy and procedure manual revealed the manual was last reviewed on April 3, 2023. 2. A review of this manual revealed no documentation was available for review on covering methods by which the assisted living facility is aware of the general or specific whereabouts of a resident, based on the level of assisted living services provided to the resident and the assisted living services the assisted living facility is authorized to provide. 3. In an interview, E1 and E2 acknowledged documentation was not available for review on covering methods by which the assisted living facility is aware of the general or specific whereabouts of a resident, based on the level of assisted living services provided to the resident and the assisted living services the assisted living facility is authorized to provide.
Based on record review, documentation review, observation, and interview, the manager of a facility providing directed care services failed to ensure a means of exiting the facility providing access to an outside area controls or alerts employees of the egress of a resident from the facility. The deficient practice posed a risk if the facility was unaware of the general or specific whereabouts of a resident. Findings include: 1. A review of the license issued by the Department revealed the facility was licensed to provide directed care services. 2. During the environmental inspection the Compliance Officer observed the patio door led into a courtyard. The patio door did not have any means to alert employees of a resident's egress. The Compliance Officer check a door located in a hallway on the left side of the facility. This door had an alarm at the top, however, the alarm was not in working order. The Compliance officer checked a door off the kitchen which entered onto the patio. This door did not alert employees of a resident's egress. 3. During an interview, E1, and E2 acknowledged the patio doors did not have any means to alert employees of a resident's egress.
Based on documentation review, observation, and interview, the manager failed to ensure when a resident had an incident resulting in the resident needing medical services, a caregiver documented any action taken to prevent the incident from occurring in the future. The deficient practice posed a direct health and safety risk to residents. Findings include: 1. A review of documentation provided by E1 revealed R1 had an incident on July 10, 2023, and July 11, 2023. The Compliance Officer observed the following was missing from the incident reports: - any action taken to prevent the incident from occurring in the future. 2. During an interview, E1, and E2 acknowledged R1's incident reports did not include documentation showing any action taken to prevent the incident from occurring in the future.
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Google Reviews
26 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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