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Assisted Living

Mary & Pete's Assisted Living

Families consistently rate this highly — reviewers highlight compassionate and loving nursing staff. Schedule a visit to confirm the fit.

1164 West Oleta Drive, Sunset Manor · Tucson, AZ 85704Licensed & Active
Google rating
4.5/5

based on 26 Google reviews

5
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What this means for your family

This facility is an excellent choice if you are looking for a warm, home-like environment where staff treat residents with genuine affection. However, because there are highly specific allegations regarding difficult communication with ownership, you should prioritize meeting the administrator personally to ensure their communication style meets your family's needs.

Google Reviews

Google Reviews

26 reviews analyzed
Families considering Mary & Pete's can expect a highly compassionate, home-like environment where staff are frequently praised for treating residents like family. While the vast majority of reviews highlight exceptional care and cleanliness, there are isolated, severe allegations regarding poor communication and unprofessionalism from ownership.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean10.0Activities8.0MedsN/AMemoryN/AComms6.0ValueN/A

Strengths

  • Compassionate and loving nursing staff
  • Clean and well-maintained residential setting
  • Smooth transitions from hospital/rehab
  • High level of resident dignity and respect

Concerns

  • Allegations of unprofessionalism and poor communication from ownership (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.0'19(2)5.03.7'21(3)4.55.0'23(4)5.04.0'25(4)5.0'26(5)

Distribution

5
22
4
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0
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1
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How They Respond to Reviews

8%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard such wonderful things about how compassionate and loving the nursing staff is here; how do you foster that culture of care among your team?
  • 2The facility looks incredibly clean and well-maintained; what is your routine for ensuring the residential areas stay comfortable for everyone?
  • 3We are looking for a smooth transition for our loved one; how do you support residents moving directly from a hospital or rehab setting into your care?
  • 4How do you ensure that communication remains clear and consistent between the administration and the families of residents?
  • 5What does a typical day of social activities and engagement look like for the residents here?
  • 6In the event of a medical emergency after hours, what is the specific protocol for contacting both the medical team and our family?

Personalized based on this facility's data


Key Review Excerpts

The caregivers and staff were consistently kind, attentive, and genuinely loving. They took the time to get to enough her, laugh with her, and make her feel at home.

Long-term resident's family · 2026★★★★★

The facility is very homey, clean and the patients well attended to thanks to their loving staff! Our father was always clean and cared for 24/7!

Rehab patient's family · 2026★★★★★

The outstanding caring, kindness, warmth, knowledge, concern and communication are 5+ and have been for over 2 years.

Long-term resident's family · 2025★★★★★
Source: 26 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

3total
4deficiencies
Nov 24, 2025Complaint
CleanReport

No deficiencies were found during the on-site investigation of complaints 00149712 and 00149705, conducted on November 24, 2025.

Oct 10, 2025Routine

The following deficiencies were found during the on-site compliance inspection conducted on October 10, 2025:

Personal Care ServicesR9-10-814.B.1-2Corrected Nov 19, 2025

Based on record review and interview, the manager accepted and retained a resident who was confined to a bed or chair without meeting the requirements of R9-10-814(B)(2). The deficient practice posed a risk if the facility was unable to meet a resident's needs. Findings include: 1. R9-10-814(B)(2) states, "A manager of an assisted living facility authorized to provide personal care services may accept or retain a resident who is confined to a bed or chair because of an inability to ambulate even with assistance if: the resident's primary care provider... examines the resident... at least once every six months throughout the duration of the resident's condition; reviews the assisted living facility's scope of services; and signs and dates a determination stating that the resident's needs can be met by the assisted living facility..." 2. A review of R2’s medical record revealed a current service plan for directed care services, which indicated R2 was bedbound. Further review of R2’s medical record revealed evidence of documentation indicating R2 was examined by a medical provider per R9-10-814(B)(2), was unavailable for review. 3. In an interview, E1 acknowledged R2 was non-ambulatory and was accepted into the facility in the same condition. E1 acknowledged R2’s medical record did not include the required determination per R9-10-814(B)(2). 4. In an exit interview, the findings were reviewed with E1, and no additional information was provided.

Jul 24, 2023Complaint

An on-site investigation of complaint AZ00197687 was conducted on July 24, 2023, and the following deficiencies were cited .

A manager shall ensure that policies and procedures are:R9-10-803.C.1.mCorrected Jul 27, 2023

Based on documentation review, and interview, the manager failed to establish, document, and implement policies and procedures to protect the health and safety of a resident that cover methods by which the assisted living facility is aware of the general or specific whereabouts of a resident, based on the level of assisted living services provided to the resident and the assisted living services the assisted living facility is authorized to provide. The deficient practice posed a risk as the standards expected of employees in the policies and procedures were not followed. Findings include: 1. A review of the facility's policy and procedure manual revealed the manual was last reviewed on April 3, 2023. 2. A review of this manual revealed no documentation was available for review on covering methods by which the assisted living facility is aware of the general or specific whereabouts of a resident, based on the level of assisted living services provided to the resident and the assisted living services the assisted living facility is authorized to provide. 3. In an interview, E1 and E2 acknowledged documentation was not available for review on covering methods by which the assisted living facility is aware of the general or specific whereabouts of a resident, based on the level of assisted living services provided to the resident and the assisted living services the assisted living facility is authorized to provide.

A manager of an assisted living facility authorized to provide directed care services shall ensure that:R9-10-815.F.2.b.i-iiCorrected Jul 27, 2023

Based on record review, documentation review, observation, and interview, the manager of a facility providing directed care services failed to ensure a means of exiting the facility providing access to an outside area controls or alerts employees of the egress of a resident from the facility. The deficient practice posed a risk if the facility was unaware of the general or specific whereabouts of a resident. Findings include: 1. A review of the license issued by the Department revealed the facility was licensed to provide directed care services. 2. During the environmental inspection the Compliance Officer observed the patio door led into a courtyard. The patio door did not have any means to alert employees of a resident's egress. The Compliance Officer check a door located in a hallway on the left side of the facility. This door had an alarm at the top, however, the alarm was not in working order. The Compliance officer checked a door off the kitchen which entered onto the patio. This door did not alert employees of a resident's egress. 3. During an interview, E1, and E2 acknowledged the patio doors did not have any means to alert employees of a resident's egress.

When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver:R9-10-818.D.2.a-fCorrected Jul 27, 2023

Based on documentation review, observation, and interview, the manager failed to ensure when a resident had an incident resulting in the resident needing medical services, a caregiver documented any action taken to prevent the incident from occurring in the future. The deficient practice posed a direct health and safety risk to residents. Findings include: 1. A review of documentation provided by E1 revealed R1 had an incident on July 10, 2023, and July 11, 2023. The Compliance Officer observed the following was missing from the incident reports: - any action taken to prevent the incident from occurring in the future. 2. During an interview, E1, and E2 acknowledged R1's incident reports did not include documentation showing any action taken to prevent the incident from occurring in the future.

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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